Sanjay Ks
Bangalore
Summary
Process Associate seasoned in coordinating and implementing business process improvement projects while enhancing effectiveness and efficiency in support of business goals. Strong record in designing process architecture, establishing process measurement systems and educating Process Associate to manage processes effectively.
Overview
3
3
years of professional experience
Work History
Process Associate
SAGILITY INDIA PVT LTD (HGS)
Bangalore
11.2021 - Current
- Conducted daily process reviews to identify areas for improvement and increased efficiency.
- Developed process documentation, including procedure manuals, user guides and job aids.
- Assisted in the development of operational policies and procedures to ensure compliance with company standards.
- Performed data entry tasks to update customer records and maintain accuracy of information.
- Monitored performance metrics to measure process effectiveness and suggest modifications as needed.
- Identified potential risks associated with processes and recommended corrective actions.
- Developed reports summarizing process performance and presented findings at team meetings.
- Collaborated with cross-functional teams to develop new methods of improving process operations.
- Reviewed customer feedback surveys and implemented necessary changes based on results.
- Participated in regular team meetings and provided input on ways to improve existing processes.
Education
MBA - HRM AND FINANCE
Jain College
Bachelor of Commerce - Finance
RNS FIRST COLLEGE
High School Diploma -
BRIGHT WAY SCHOOL
Skills
- MS Office
- Problem-Solving
- Data Entry
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Process Analysis
- Inventory Management
- Process Improvement
- Lean Six Sigma
- Flexible and Adaptable
- Flexible and Adaptable
- Teambuilding
- Decision-Making
- Active Listening
- Training and Development
Dates
- 04/2021, Current
- 05/2017, 06/2021
- 06/2014, 04/2015
Personal Information
Title: Process Associate
Languages
- ENGLISH, Advanced
- KANNADA, Advanced
- HINDI, Upper intermediate
Timeline
Process Associate
SAGILITY INDIA PVT LTD (HGS)
11.2021 - Current
MBA - HRM AND FINANCE
Jain College
Bachelor of Commerce - Finance
RNS FIRST COLLEGE
High School Diploma -
BRIGHT WAY SCHOOL
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