16 years of IT industry experience with a strong focus on SCCM and Intune in multi-enterprise environments. Proven ability to adapt and excel in dynamic and complex scenarios. Expertise in managing and optimizing IT systems to enhance operational efficiency. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.