Summary
Overview
Work History
Education
Skills
Certification
Education and Training
Personal Information
Timeline
Generic

Sanjaya Kumar Sahu

Bangalore

Summary

16 years of IT industry experience specializing in SCCM and Intune within multi-enterprise environments. Demonstrated success in managing and optimizing IT systems to improve operational efficiency. Strong customer service skills combined with effective multitasking and time management capabilities. Committed to enhancing team performance and achieving organizational objectives.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Accentiv India Private Limited
10.2023 - Current
  • SCCM Server Migration from On-perm to Cloud.
  • Decommission on-PremSCCM Servers
  • Migration SCCM Workload to Intune
  • Microsoft Intune (Device Management, App Deployment, Security Baselines)
  • Intune Integration (Acquired new Company).
  • Power Bi Integration to Intune.
  • Implemented Windows 365 (POC).
  • Implemented and Maintaining Delivery Optimizations across all networks
  • Windows Autopilot (Configuration and Device Deployment)
  • Implemented Windows Autopilot HYAAD Profile.
  • Implemented and Maintaining Intune Active Directory Connector.
  • Created and maintaining Windows update Rings.
  • Created and maintain Windows Feature Update Rings.
  • Administered and managed Microsoft Intune for an enterprise environment of over 12000 users, ensuring seamless device enrolment, policy management, and application deployment.
  • Deployed and managed enterprise apps on All Windows.
  • Created and applied security baselines and configuration profiles to secure devices and enforce company policies across all platforms.
  • Assisted in troubleshooting device issues, app deployment failures, and syncing issues to ensure uninterrupted business operations.
  • Implemented RBAC within Intune to assign permissions and delegate administration tasks based on job functions, enhancing security and control.
  • Utilized Intune’s device inventory and reporting tools to generate reports on device compliance, app installation status, and security posture.
  • Collaborated with cross-functional teams to integrate Intune with Azure AD and other Microsoft services to streamline device and user management.
  • PowerShell (For automating Intune tasks and managing devices)

HCL Technologies Limited
10.2019 - 10.2023
  • To support -SCCM Infrastructure and Intune based deployments; below is the key points which I have Implemented and core expertise on it.
  • Provided Level 3 support on SCCM Infrastructure Issues.
  • Maintain the hygienic SCCM Infrastructure.
  • Sole Responsible for fix the SCCM Infrastructure issues (Site Replication, Content Replication, MP, DP and Site Backup Issues).
  • Planning and recommending the SCCM Infrastructure improvement.
  • Responsible for creating the Process and Workflow document for SCCM Upgrade, Client OS Upgrade and Application release.
  • Have Implemented the Cloud management Gateway, for VPN and home users to get the application and Patches over Internet to Improve the Patch compliance.
  • Have implemented the Co-management feature on All the Windows 10 Machines and moved the respective Workloads to device will be managed form SCCM as well as from Intune.
  • Installed, configured and deployed policies /compliance to windows client machines in order to protect the corporate data and security.
  • Created Autopilot and White Glove profile on Intune and given training to SD/RDS and onsite to drive the End to end device provisioning process.
  • Responsible creating the Compliance Baseline, Profile and RBAC role in Intune.
  • Have hands on experience WUFB (Windows update for Business), Profile creation and assignment to Appropriate Group and Trouble Shooting.
  • Responsible for creating the Process and Workflow document for Engineer Guide and End-user Guide for device Provisioning.
  • Overall Responsible for meet the SLA (Patch and Application deployment compliance).
  • Have Weekly meeting with Internal and Customer to understand the issues concerns and any further requirement and Improvements.
  • Windows 11 Preparation and Upgrade Plan.
  • Windows 11 POC and Meet customer exception.
  • Windows 11 Global rollout plan.
  • Sole Responsible of onboarding server and workstations to MDE Portal.

DXC Technology
04.2017 - 10.2019
  • Maintain all aspects of the Microsoft system center configuration manager (SCCM), such as Infrastructure, Administration Console, Software and Hardware Inventory, software distribution, Patching & Reporting.
  • Responsible for creating applications, packages, Task Sequence, and deployed to appropriate collection.
  • Responsible for creating Query & Direct Membership collection for User and device in sccm 2012.
  • Created customized report for deployment status for application and software updates in sccm 2012.
  • Prestaging the Application and packages for Low Bandwidth Sites.
  • Knowledge on generating reports for monthly Microsoft Patches and sending to security team for approval.
  • Deploying Microsoft Patches through SCCM to UAT, pilot Systems then rolled out to Production.
  • Discussed on Security Team & Patch approval on deploying the Zero day/Critical patch Process and implemented on the Account.
  • Generating the Patch Compliance report and sharing with the customer on Timely Manner.
  • Generating SCCM (SQL) Report as per the client Requirement.
  • Responsible for creating and adding configuring items to configuring baselines.
  • Responsible for troubleshooting and maintaining overall client and server healthy for entire SCCM infrastructure.
  • Implemented and troubleshoot all PXE, WSUS, IIS, WDS, SUP and WMI.
  • Identify and remediate Client health Issues for all objects with in the SCCM hierarchy.
  • Utilized SNOW and HPSM9 ticketing system for daily work load analysis and completion.
  • Research potential solutions to unresolved issues, provide input on technical documentation, and lead weekly team meetings.
  • Attending the Client meetings and discussing on current infrastructure, Issues, deployments and reports Improvement.
  • Creating SOP’s for Client Remediation’s, Application/Package Deployment and customized reports and sharing with Team Members.

ITC Infotech
11.2012 - 05.2016
  • Project Name – Kone
  • Team Size –32
  • Support – Zero Touch Windows XP to Win7 Migration Support Using SCCM
  • Tool Used – SCCM & VMware mirage tool 4.0.
  • Knowledge on creating the pre staging the applications and distribute the different DP’s.
  • Preparing the Pre-migration checklist, prior to migrate the machine.
  • Perform the QC after completion of migration, and deploy the additional application using SCCM 2012.
  • Strong knowledge on fix the application deployment issues, with the help of SCCM Logs.
  • Working on SM7/SM4C Tickets tools and resolving the tickets with in SLA.
  • Design and document Client Health and Remediation configuration for SCCM 2012 implementation.
  • Responsible for troubleshooting and maintaining overall client and server health for entire SCCM infrastructure.
  • Designed, implemented and documented WSUS/SUP solution for Microsoft Security patch compliance.

Information Security Administrator

AFFILITED COMPUTER SERVICES- A Xerox Company
01.2011 - 05.2012
  • Prepared and analysed the hardware and software requirements the environment for deployment of Windows server 2003.
  • Implemented Group Policy, delegation strategies and OU structure.
  • Server monitoring and management activity on DC, ADC, DHCP Server, File & Print Server, WSUS & McAfee Antivirus Server.
  • Implemented WSUS SP2 server for deployment of security patches and updates. All the new Software’s / Hardware’s / Upgrades / Patches / Service Packs are tested on the test environment to ensure that the production is not affected.
  • Upgraded the Microsoft Server with new technologies.
  • Monitored the daily requests from the user and worked in accordance to the same.
  • Maintained the configurations of the operating systems on the server.
  • Provide L3 desktop support to internal users.
  • Managing and administering around 800 desktops and 350 laptops in the entire BPO division.
  • Configuring & trouble shooting Microsoft Outlook, PGP Encryption software, McAfee antivirus, VPN Client, Citrix, chatting software’s Remote desktop applications and other BPO specific applications.
  • Coordinating with vendor, tech team, Enterprise management team and NOC to resolve user issues.
  • Coordinated with the team to migrate the IP series of Bangalore location from 172.24.XX.XX to 10.237.XX.XX series as a part One ACS project.
  • Updating Antivirus, Microsoft software updates, configuring and troubleshooting client applications.
  • Optimizing System Performance and Reliability and Attend weekly meeting and share Knowledge about critical calls.

System Administrator

MINDRIVER INFORMATION TECHNOLOGY PVT Ltd
10.2008 - 01.2011
  • Primary Responsible
  • Prepared and analysed the hardware and software requirements the environment for deployment of Windows server 2003.
  • Implemented Group Policy, delegation strategies and OU structure.
  • Server monitoring and management activity on DC, ADC, DHCP Server, File & Print Server, WSUS & McAfee Antivirus Server.
  • Implemented WSUS SP2 server for deployment of security patches and updates. All the new Software’s / Hardware’s / Upgrades / Patches / Service Packs are tested on the test environment to ensure that the production is not affected.
  • Upgraded the Microsoft Server with new technologies.
  • Monitored the daily requests from the user and worked in accordance to the same.
  • Maintained the configurations of the operating systems on the server.
  • Provide L3 desktop support to internal users.
  • Managing and administering around 800 desktops and 350 laptops in the entire BPO division.
  • Configuring & trouble shooting Microsoft Outlook, PGP Encryption software, McAfee antivirus, VPN Client, Citrix, chatting software’s Remote desktop applications and other BPO specific applications.
  • Coordinating with vendor, tech team, Enterprise management team and NOC to resolve user issues.
  • Coordinated with the team to migrate the IP series of Bangalore location from 172.24.XX.XX to 10.237.XX.XX series as a part One ACS project.
  • Updating Antivirus, Microsoft software updates, configuring and troubleshooting client applications.
  • Optimizing System Performance and Reliability and Attend weekly meeting and share Knowledge about critical calls.

Education

Commerce

Berhampur University
04-2005

Skills

  • Autopilot management
  • SCCM infrastructure
  • Power BI integration
  • GPO migration
  • Windows 365 cloud PC
  • Delivery optimization
  • Cloud LAPS
  • BitLocker administration
  • Cloud and on-prem infrastructure expertise
  • Client focus
  • Escalation management
  • Training and development
  • Written and verbal communication
  • Configuration management
  • Deployment strategies
  • Multi-tasking ability
  • Prioritization skills
  • Time management

Certification

MD-102 - Endpoint Administrator

Education and Training

other

Personal Information

  • Date of Birth: 05/20/83
  • Nationality: Indian
  • Marital Status: Married

Timeline

Accentiv India Private Limited
10.2023 - Current

HCL Technologies Limited
10.2019 - 10.2023

DXC Technology
04.2017 - 10.2019

ITC Infotech
11.2012 - 05.2016

Information Security Administrator

AFFILITED COMPUTER SERVICES- A Xerox Company
01.2011 - 05.2012

System Administrator

MINDRIVER INFORMATION TECHNOLOGY PVT Ltd
10.2008 - 01.2011

Commerce

Berhampur University

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Sanjaya Kumar Sahu