Jira
Sanket Sharma
Product Manager
Bengaluru
Summary
A dynamic and results-driven Product Manager with 13+ years of total experience, and 7+ years of Product Management experience in Retail managing the entire product lifecycle from ideation to launch.
- Proficient in developing and executing product roadmaps, leading cross-functional teams, analyzing market trends and user feedback, and collaborating with stakeholders to ensure successful product launches.
- Deep understanding of customer-centric product practices & ability to understand how product decisions are tied to key business drivers.
- Proven track record of growing new products into successful SaaS enterprise products.
- Use of north star strategy to define product success and shape up the roadmap.
- Balance new features, improvements, and bugfixes to ensure a high velocity and a stable product.
- Domain expert in Retail, Inventory and Warehouse Management, Supply chain and e-commerce.
Overview
12
12
Yrs of professional experience
8
8
Yrs in Developing and Implementing Retail Software Products
7
7
Yrs in maintaining SaaS Product Lifecycle
Work History
Product Manager
Epicor Software India Pvt Ltd
Bangalore
Nov.2017 - Current
- Led the development of 3 successful products from 0 -1 for Retail and e-commerce domain from ideation to launch, resulting in 25% increase in revenue and 70% YOY increase in market share since launch
- Conducted market research to identify customer needs and opportunities for new products' features, resulting in 100% increase in customer satisfaction
- Collaborated with cross-functional teams, including engineering, design, sales and marketing, to develop product roadmaps, define product requirements, go-to market strategies and ensure successful product launches
- Utilized agile methodology to manage project timelines, track progress, and adapt to changing priorities and requirements
- Provided product training and support to sales and customer service teams, resulting in 65% increase in product adoption and customer loyalty
- Managed product pricing and monitored market trends to stay competitive and maximize profitability
- Monitored and analyzed product performance, customer feedback, and market trends to identify opportunities for product improvements and updates
- Lead team of 6 Product owners and 2 UX designers to deliver successful SaaS products.
ERP Solution Lead & Product Manager
Shahi Exports Pvt Ltd
Bangalore
Feb.2017 - Nov.2017
- Responsible for analyzing business requirements and mapping with ERP
- Identifying/ developing and integrating 3rd party tools, proposing solutions for customizations and getting them delivered with technical team.
Lead Functional Consultant
KPIT Ltd, Soft
Pune
Jan.2015 - Dec.2016
- Led the BA team in scoping, developing and implementing business solutions for diverse industry customers
- Accountable for solutioning and development of add-on products / utilities integrating with core ERP for better customer acceptance and usability
- Developed and implemented new products to automate repetitive customer business tasks into defined processes to maximize performance and efficiency
- Conducted user testing and gathered feedback to improve product features and user experience.
Business Consultant
ETP International Pvt Ltd
Mumbai
Jan.2013 - Jan.2015
- Collating business requirements, then translating these into functional specifications and detailed test plans
- Formulating the Standard business processes for Customer’s business leading to smooth workflows
- Configuration & Implementation of the ERP solution modules, Data Migration
- Modifications for solution designing and Demo configurations for Presales.
Commercial Manager
BILT Graphic Paper Products Ltd
Jun.2011 - Dec.2012
- Responsible for purchase of engineering spares, Vendor Development, vendor ratings, Inventory management for Power plant, Mechanical Workshop & Paper Machine lines
- Making Regular Labor and Annual Maintenance Work Order Contracts
- Collaborated in implementation of ERP systems for process mapping.
Education
PGP - Business Analytics & Intelligence
2017 - 2018
MBA - Operations & Supply Chain
2009 - 2011
B-Tech - Chemical
2004 - 2008
Skills
Product ManagementAgile MethodologyUser Experience (UX) DesignData AnalysisMarket ResearchStakeholder ManagementCommunication & CollaborationSAAS Product RoadmapRelease ManagementPragmatic Certified Product managerJIRA, Aha, Wrike, Figma, Adobe Xd
Retail Business
Payment Products
SCM and Distribution
Software
Aha
Figma
Adobe XD
Certification
Pragmatic Certified Product Manager
Timeline
Product Manager - Epicor Software India Pvt Ltd
Nov.2017 - Current
Great Lakes Institute of Management - PGP, Business Analytics & Intelligence
2017 - 2018
ERP Solution Lead & Product Manager - Shahi Exports Pvt Ltd
Feb.2017 - Nov.2017
Lead Functional Consultant - KPIT Ltd, Soft
Jan.2015 - Dec.2016
Business Consultant - ETP International Pvt Ltd
Jan.2013 - Jan.2015
Commercial Manager - BILT Graphic Paper Products Ltd
Jun.2011 - Dec.2012
Balaji Institute of Modern Management - MBA, Operations & Supply Chain
2009 - 2011
Pune University, K.K.W.I.E.E.R - B-Tech, Chemical
2004 - 2008