Santhosh Kumar B N
Product Manager - IT
Bengaluru
Summary
Diligent Product Manager offering 15 years of success in product roadmap development, market research and data analysis, CCL Reporting, Business and workflow Analysis, requirement analysis, product implementation and configuration, issue resolution, end user training and Go Live support.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Product Manager
Impelsys India Pvt Ltd
1 2022 - Current
- Currently Managing 4 Product teams with total team strength of 30+ resources.
- Headed 35+ Production releases in last 3 years
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Coordinated project planning and execution with team members and team leads.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Managed product demonstrations and testimonials for performance evaluation.
- Developed product documentation to communicate upcoming features and products to internal teams
- Prioritized roadmap in order to achieve product goals and metrics
- Analyzed metrics to measure product performance
- Increased customer satisfaction, gathering and incorporating extensive user feedback into product improvements
Sr. Business Analyst
Impelsys India Pvt Ltd
03.2020 - 12.2021
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
Business and Integration Arch - Sr. Analyst
Accenture
09.2014 - 03.2020
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Generated ad-hoc reports to evaluate specific business requirements.
- Generated standard and custom reports to provide insights into business performance.
- Utilized data visualization techniques to present and explain complex data sets.
Analyst
Cerner Healthcare Private Limited
11.2011 - 09.2014
- Client consultant for ESM and ERM solutions.
- Established and maintained relationships at the appropriate level between Cerner and Client, to provide appropriate escalation of issues, solution benefits, etc.
- Designing Test cases based on requirements of the Client. Reviewing test cases and executing test cases as per the test plan in Quality center.
- Effectively communicates status updates of tasks and project plans to appropriate Client and Cerner project team members.
- Performing end to end system and integration testing on upgraded domain.
- Have created client specific workflows for ESM and ERM modules.
- Participated in stakeholders meeting to get approval for new build requirements/specifications.
- Providing support with system wide issue resolution, testing, and ongoing continuing functionality testing.
- Involved in performance testing on client domains.
Software Programmer
One apps Enterprise (Astrix Technologies)
10.2009 - 03.2011
- Preparation of functional testing test cases
- Testing each module for functionality of the application
- Performed different kinds of testing like System, Integration
- Ad Hoc testing of various modules
- Regression testing is performed after each new build of the application
- Generated the defect report and reported it to the development team for bug fixing.
Software Engineer
Softnetking Technologies
09.2008 - 10.2009
- Worked as test engineer for a hotel project.
Education
BE - Electronics & Communication - Bachelor of Engineering
G M Institute of Technology
Davanagere, 08.2002 - 07.2006
Skills
Product Lifecycle Management
Product Development
Roadmap development
Teamwork and Collaboration
Requirements Gathering
Agile Software Development
Prioritization and Execution
undefinedCertification
BCS-ISEB Certified
Passport Number
HO247364
Visa
B1 Visa approved for ten years
Personal Information
Date of Birth: 12/15/1984
Languages
English
Kannada
Hindi
Timeline
Sr. Business Analyst
Impelsys India Pvt Ltd
03.2020 - 12.2021
Business and Integration Arch - Sr. Analyst
Accenture
09.2014 - 03.2020
Analyst
Cerner Healthcare Private Limited
11.2011 - 09.2014
Software Programmer
One apps Enterprise (Astrix Technologies)
10.2009 - 03.2011
Software Engineer
Softnetking Technologies
09.2008 - 10.2009
BE - Electronics & Communication - Bachelor of Engineering
G M Institute of Technology
08.2002 - 07.2006
Product Manager
Impelsys India Pvt Ltd
1 2022 - Current
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