Santosh Khedkar
Koparkhairne Navi Mumbai
Summary
Experienced professional with 10 years of tenure at Wipro Pvt Ltd, specializing in the US Healthcare and Insurance domains. Proven track record of maintaining 100% accuracy in financial entries and high-volume claims processing. Strong leader dedicated to team support, HIPAA compliance, and efficient query resolution.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Senior Associate
Wipro Pvt Ltd - Mindspace Airoli
01.2016 - 01.2026
• Domain Expertise: Extensive knowledge in US healthcare, insurance
• Financial Management: Compile general ledger entries on short schedules with 100% accuracy.
• Compliance & Auditing: Perform routine audits to ensure billing compliance with HIPAA and hospital policies.
• Operational Skills: Expert in claims processing, submission, and patient record management.
• Communication: Handle voice processing and resolve customer queries within set timeframes.
• Leadership: Currently providing dedicated team support and fostering professional collaboration.
CORE COMPETENCIES
• Technical: MS Office, Data Programs, Advanced Computer Knowledge.
• Soft Skills: Critical Thinking, Problem Solving, and a Strong Work Ethic.
• Leadership: Teamwork, collaboration, and relation-building skills.
Customer Service Representative
One Point One Solutions
Navi Mumbai
08.2015 - 01.2016
- Resolved customer inquiries through phone and email communication.
- Assisted customers with product selection and order processing.
- Managed customer complaints by providing effective solutions.
Education
Bachelor of Science - I.T
RAJEEV GANDHI COLLEGE
Navi Mumbai 06.2016 - 11.2019
HSC - PCMB
Citizen Education Society Uran
Navi Mumbai, Maharashtra 05.2009 - 04.2010
SSC -
UES JUNIOR COLLEGE OF SCIENCE AND COMMERCE Uran
Navi Mumbai, Maharashtra 04.2007 - 05.2008
Skills
- Customer relationship management
- Financial reporting
- HIPAA compliance
- Claims processing
- Data analysis
- Team collaboration
- Problem solving
- Conflict resolution
- Team leadership
Personal Information
- Date of Birth: 07/07/93
- Gender: Male
- Nationality: Indian
Certifications And Achievements
- Diploma In Multimedia And Animation
Declaration
I certify that the information given above is true to the best of my knowledge and belief.
Timeline
Bachelor of Science - I.T
RAJEEV GANDHI COLLEGE
06.2016 - 11.2019
Senior Associate
Wipro Pvt Ltd - Mindspace Airoli
01.2016 - 01.2026
Customer Service Representative
One Point One Solutions
08.2015 - 01.2016
HSC - PCMB
Citizen Education Society Uran
05.2009 - 04.2010
SSC -
UES JUNIOR COLLEGE OF SCIENCE AND COMMERCE Uran
04.2007 - 05.2008