Sarath Sasi
Restaurant Manager / Tour Manager / Captain
Idukki,Kerala
Summary
Proactive Hospitality Manager with 6+ years of experience in high-volume restaurant operations and independent tour design. Expert at orchestrating complex logistics, managing diverse teams, and delivering premium guest experiences. Combines a disciplined background in F&B management with a creative flair for developing unique, market-ready travel itineraries
Overview
9
9
years of professional experience
Work History
Restaurant Manager
14's Restaurant
06.2024 - Current
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Restaurant Manager
Nostalgic Multi Cuisine Family Restaurant
Calicut, Kerala
12.2022 - 05.2024
Managed complex supply chains and vendor relationships, optimizing costs without compromising quality.
Product Design & Marketing Manager
Sarunika Foods
Chennai
09.2021 - 11.2022
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Marketing Executive
Actizo Marketing
Kochi
01.2021 - 07.2021
Onboarded new customers efficiently by developing database listings
Personal Service Staff to M.D
Saif Bin Darwish Co., LLC
Dubai
11.2019 - 01.2020
Designed updated and personalized experience for guests.
Freelance Travel Designer & Tour Manager
Self Employed Services
01.2023 - 04.2026
Analyzed tourist behavior and feedback to optimize tour itineraries and guest experience.
Designed and executed 50+ custom tour programs, resulting in ~95% positive guest feedback.
Conducted market research to identify "hidden gem" locations, creating a unique value proposition for high-net-worth clients.
Managed end-to-end logistics, including booking, and 24/7 on-ground support.
Senior Captain
Hotel Kallelys Park Inn
Chalakkudy, Kerala
01.2019 - 07.2019
Management Trainee
Yuvarani Residency
Kochi, Kerala
07.2017 - 12.2018
Education
Diploma in Hotel Operations - Hospitality
Academy For Catering Technology
Kochi01.2018
Plus Two - Commerce
St.Sebatians College
01.2016
S.S.L.C - General Education
Calvary HS
Idukki01.2014
Skills
- Team handling skills
- Leadership and Management skills
- Positive attitude and quick learning skills
- Communication skills
- Customer service best practices
- Customer engagement
Languages
Malayalam
Bilingual or Proficient (C2)
English
Advanced (C1)
Tamil
Intermediate (B1)
Hindi
Intermediate (B1)
Personal Information
- Pan Number: LDQPS0276N
- Passport Number: P5417430
- Gender: Male
- Marital Status: Engaged
- Religion: Hindu
- Caste: Ezhava
- Date Of Birth, Place : 18-06-1998, Idukki
Professional Highlights
Strategic Itinerary & Operations Management: Expert at orchestrating complex, time-sensitive schedules. Successfully translated high-volume restaurant floor management (handling 200+ guests nightly) into the meticulous planning of multi-day tour itineraries, ensuring zero-gap transitions between transport, lodging, and activities.
High-Stakes Crisis Resolution: Adept at real-time problem solving in unpredictable environments. Experienced in navigating sudden logistical shifts—from restaurant equipment failure and staffing shortages to travel-specific challenges like flight delays and route disruptions—with a focus on guest safety and satisfaction.
Guest Experience & VIP Relations: Deep understanding of the "Service First" philosophy. Skilled in identifying and anticipating guest needs, a skill honed through years of personalized restaurant service and refined through the creation of freelance travel programs tailored to specific client profiles.
References
- Mr. Arun Vasan, Asst. Manager F&B, Yuvarani Residency, Kochi, Kerala, India, 917907363252
- Mr. Saneesh, General Manager, Kallely's Park Inn, Chalakkudy, Kerala, India, +914802707024
- Mr. Binson, Principal, Academy for Catering Technology, Kochi, Kerala, India, +919446354724
- Mr. Siddhir, Managing Director, Nostalgic Inn, Kerala, India, +918301096785
Hobbies and Interests
- Travel & Tourism
- Biking
- Cooking
Disclaimer
2026-04-19, Calicut, Sarath Sasi
Timeline
Restaurant Manager
14's Restaurant
06.2024 - Current
Freelance Travel Designer & Tour Manager
Self Employed Services
01.2023 - 04.2026
Restaurant Manager
Nostalgic Multi Cuisine Family Restaurant
12.2022 - 05.2024
Product Design & Marketing Manager
Sarunika Foods
09.2021 - 11.2022
Marketing Executive
Actizo Marketing
01.2021 - 07.2021
Personal Service Staff to M.D
Saif Bin Darwish Co., LLC
11.2019 - 01.2020
Senior Captain
Hotel Kallelys Park Inn
01.2019 - 07.2019
Management Trainee
Yuvarani Residency
07.2017 - 12.2018
Plus Two - Commerce
St.Sebatians College
S.S.L.C - General Education
Calvary HS
Diploma in Hotel Operations - Hospitality
Academy For Catering Technology