Sayali Deshmukh
Pune
Summary
Highly proficient Billing and Invoicing Specialist with overall 3 years of expertise optimizing billing operations through advanced ERP systems. Known for precise invoice management, resolving discrepancies efficiently, and maintaining exceptional client relations with unwavering commitment to compliance and excellence.
Overview
7
7
years of professional experience
Work History
Senior Executive
Johnson Controls
04.2022 - Current
- Billing and Invoicing Management: Expertise in reviewing and analyzing billing procedures, implementing effective billing systems, and creating various types of invoices, credit note
- Releasing orders for revenue generation
- Financial Auditing: Proficient in auditing invoices with supporting documents such as purchase orders and contracts to ensure accuracy and compliance
- Process Improvement: Developed and implemented process improvement ideas to enhance operational efficiency and streamline billing processes
- Cash applications: Experienced in applying cash to advance payments, managing adjustments, and handling write-offs efficiently
- Dispute Resolution: Strong ability to analyze and resolve billing disputes using platforms like Get Paid
- Tax Compliance: Generated IRNs for efficient tax tracking and auditing, coordinated with the taxation team to reconcile invoices and credit notes, and ensured strict adherence to tax regulations, contributing to improved revenue collection
- Project Management: Managed RFID and retail billing projects, ensuring quality checks and system integrations were completed on time and according to client specifications
- Reporting and Analysis: Proficient in preparing daily and month-end reports, system open and closure and quality checks
- Customer Service: Assisted collectors in resolving customer queries regarding invoices, maintaining high levels of customer satisfaction
- Leadership and Team Management: Led client calls, analyzed team performance, identified areas for improvement, and conducted regular team meetings to discuss expectations and challenges
- SLA Management: Ensured all Service Level Agreements (SLAs) were met on monthly basis
- Logistics and Distribution Coordination: Successfully led coordination efforts with logistics and distribution teams to ensure timely and accurate material dispatch
- Demonstrated ability to manage complex logistics operations, streamline distribution processes, and enhance overall efficiency
- Transition and Stabilization: Successfully executed two major transitions and stabilizations using Webex, ensuring seamless continuity and minimal disruption
- Experienced in India, US and Canada Billing
- Client - Ikea and Atlas Copco
- Inbound & Outbound Logistics
- Inventory Management
- Quality Assurance
- Warehouse Operations
- Data Tracking & Reporting
- Process Improvement
Management Trainee
FM Logistics
01.2022 - 02.2022
Intern
SA Consultants and forwarders
05.2019 - 06.2019
- Freight Rate Analysis
- Airway Bill Preparation
- Shipment Tracking & Coordination
- Customer Service & Claims
- Cargo Handling & Warehouse Operations: Insurance Management
Education
Master of Business Administration - International Business
MIT WPU
Pune01.2020
Bachelor of commerce - Costs and Works Accounting
Modern college of Arts, science & commerce
Pune01.2017
HSC - Science
MIT Junior College
Pune01.2013
Skills
- Billing Operations and Invoicing
- Transitions and Stabilizations
- Process Improvement
- Stakeholder Management
- Project Management
- Cash applications
Accomplishments
- Employee of the month thrice in Johnson Controls
- Bravo recognition and appreciation from internal stakeholders
- District level badminton player
Languages
- English
- Hindi
- Marathi
Timeline
Senior Executive
Johnson Controls
04.2022 - Current
Management Trainee
FM Logistics
01.2022 - 02.2022
Intern
SA Consultants and forwarders
05.2019 - 06.2019
Master of Business Administration - International Business
MIT WPU
Bachelor of commerce - Costs and Works Accounting
Modern college of Arts, science & commerce
HSC - Science
MIT Junior College