SERAJ AHMAD
Greater Noida
Summary
Driven professional with knack for leadership and strategic planning. Demonstrates strong skills in team management and customer relationship building. Poised to drive branch growth and enhance operational efficiency. Around 17 years plus experience in the areas of Business Development, team management and sales & marketing. Throughout my career I have demonstrated the ability to provide the companies with professional & high volume producing sales teams as well as building strong customer relationship in the national market. Ambitious, Highly motivated, Self-starter & Goal oriented.
Results-driven Senior Branch Manager recognized for high productivity and efficient task completion. Specialize in strategic planning, operational leadership, and customer relationship management. Excel in communication, problem-solving, and team motivation, ensuring seamless branch operations and outstanding client service.
Overview
18
18
years of professional experience
Work History
Senior Branch Head
Pramerica Life Insurance
11.2023 - 02.2025
I handle 8 sales manager and achieve 200% YOY target.
- Monitored sales goals and objectives for the branch, ensuring that they were met or exceeded.
- Developed and implemented strategies to increase branch profitability.
- Conducted regular performance appraisals of staff, providing feedback and coaching as needed.
Senior Branch Manager
Bharti Axa Life Insurance
09.2022 - 11.2023
- Experience in handling a team of 10 payroll employees and leading people.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Coordinated staff scheduling, maximised operational efficiency during peak times.
- Partnered with management team to optimise operations and reduce costs.
- Developed team members through comprehensive training programmes to enhanced team performance.
- Ensuring achievement of agreed business targets through effective sales strategies.
- Managing the budget and resources, and hiring and developing staff.
- Administration of the day-to-day insurance operation: client and policy information, customer service, billing, process management, compliance.
- Ensuring customer satisfaction and proper branch operation.
- Oversee the daily operations of the branch.
Branch Manager
Bharti Axa Life Insurance
09.2020 - 09.2022
Territory Manager
Reliance Nippon Life Insurance
06.2019 - 09.2020
Managing Partner
Reliance Nippon Life Insurance
03.2016 - 05.2019
Business Development Manager
Reliance Nippon Life Insurance
04.2014 - 03.2016
Executive Sales Manager
Reliance Nippon Life Insurance
04.2009 - 03.2014
Senior Sales Manager
Reliance Nippon Life Insurance
04.2008 - 03.2009
Sales Manager
Reliance Nippon Life Insurance
08.2007 - 03.2008
Education
M.B.A. - Marketing Management
L.N Mishra College of Business Management
Muzaffarpur02.2025
Graduation -
J. P UNIVERSITY
01.2007
Intermediate - Science
B.I.E.C
PATNA01.2000
Matriculation -
BSEB
PATNA01.1998
Skills
- Team Leadership
- Operational Initiatives
- Staff Scheduling
- Operational Efficiency
- Cost Optimization
- Training and Development
- Sales Strategies
- Budget Management
- Resource Management
- Customer Service
- Process Management
- Compliance
- Customer Satisfaction
- Branch Operations
- Goal Oriented
- Strategic Thinking
- Process Improvement
- Self Starter
- Highly Motivated
- Sales strategy
- Staff development
- Client acquisition
- Process improvement
- Revenue enhancement
Accomplishments
- March Bonanza Award Given by CEO. 2008-2009
- Top Sales Manager Award in Region Given by R.M. FY 2009-10
- Top Sales Manager Award given by RM in FY 2010-11
- Top Sales Manager Award given by State Head FY 2011-12
- Top Sales Manager Award given by State Head FY 2012-13
- Top Sales Manager Award given by RM in FY 2013-14
- Top Sales Manager Award given by RM in 2014-15
- Two foreign Convention (Dubai & Thailand) qualify in FY 14-15
- Top Sales Manager Award given by Zonal Manager in FY 15-16
- Top Sales Manager Award given by RM in FY 2016-17
Languages
- Hindi, Fluent
- English, Advanced
- Regional Language, Fluent
Personal Information
- Passport Number: Passport Holder
- Father's Name: Mr. Shamshad Hussain Siddiqui
- Date of Birth: 06/02/83
- Gender: Male
- Nationality: Indian
- Driving License: Holder of Valid Indian Driving License
- Marital Status: Single
Languages
English
Proficient
C2
Timeline
Senior Branch Head
Pramerica Life Insurance
11.2023 - 02.2025
Senior Branch Manager
Bharti Axa Life Insurance
09.2022 - 11.2023
Branch Manager
Bharti Axa Life Insurance
09.2020 - 09.2022
Territory Manager
Reliance Nippon Life Insurance
06.2019 - 09.2020
Managing Partner
Reliance Nippon Life Insurance
03.2016 - 05.2019
Business Development Manager
Reliance Nippon Life Insurance
04.2014 - 03.2016
Executive Sales Manager
Reliance Nippon Life Insurance
04.2009 - 03.2014
Senior Sales Manager
Reliance Nippon Life Insurance
04.2008 - 03.2009
Sales Manager
Reliance Nippon Life Insurance
08.2007 - 03.2008
M.B.A. - Marketing Management
L.N Mishra College of Business Management
Graduation -
J. P UNIVERSITY
Intermediate - Science
B.I.E.C
Matriculation -
BSEB