Sethuraman Sivakumar
Area Sales Manager
Pudukkottai
Summary
Experienced Sales Manager with 15+ years of success in leading sales teams, developing effective customer relationships, and achieving annual sales goals. Proficient in CRM systems, sales strategies, and management techniques. Expert in managing sales teams, developing strong customer relationships, and driving significant sales growth. Highly-skilled in creating customer sales plans and identifying new opportunities for growth. Track record of success in achieving sales goals and exceeding customer expectations.
Overview
23
23
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Area Sales Manager
Priyadarshini Cell Universe Multi Brand Mobile Store
04.2020 - 10.2024
- Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory
- Managed a team of multiple of professionals
- Worked effectively in a heavily cross-functional, fast paced environment
- Assist and support store associates in all aspects of sales and customer service as required
- Provide answers directly to customers concerning billing processes, roaming, equipment, service plan upgrades and other customer service related issues inquiries
- Resolve service related problems for customers and prevents the disruption or disconnection of their accounts
Store Manager
Priyadarshini Cell Universe Multi Brand Mobile Store
08.2015 - 03.2020
- Developed and implemented effective training programs to ensure the highest level of customer service
- Analyzed sales data to identify trends and develop strategies to maximize store sales and profits
- Monitored inventory levels and ordered new stock to ensure availability of products
Showroom Manager
Vinayaga Motors Authorised Dealer For Hero Motocorp Ltd
04.2007 - 07.2014
- Established and maintained a professional, organized, and clean showroom environment
- Executed marketing plans to increase showroom visibility and customer loyalty
- Managed and supervised a showroom staff of five, ensuring that customer service and sales goals were consistently met
- Developed and implemented strategies to demaximize sales and customer satisfaction in the showroom
Sales Executive
Shri Karpagamoorthy Tvs Authorised Main Dealer For Tvs Motor Company Ltd
11.2003 - 02.2007
- Generated leads through cold-calling and other outreach efforts, resulting in a increase in total sales
- Created and delivered engaging presentations to potential clients, leading to a increase in new business
Direct Sales Officer
Kinetic Motor Company Ltd
06.2001 - 10.2003
- Maintained an organized and clean reception area
- Developed an in-depth understanding of the industry, competitors and market trends to inform sales strategies
- Handled customer inquiries via phone, email, and live chat in a professional and courteous manner
- Developed and implemented successful filing systems
Education
SSLC - undefined
Ramanathan Chettiar Higher Secondary School
Puduvayal 01.1995 - 04.1996
HIGHER SECONDARY - undefined
Ramanathan Chettiar Higher Secondary School
Puduvayal 01.1996 - 04.1998
Higher Diploma in Computer Applications - undefined
Intellect Technologies
BACHELOR OF BUSINESS ADMINISTRATION (BBA) -
Alagappa govt Arts and Science College
Karaikudi, Madurai Kamaraj University 04.2001 - 05.2001
Junier Grade -
Tamilnadu Technical Examinations in Commerce
Tamilnadu Skills
Business Development
Salaryclaim
600000 pa
Personal Information
- Passport Number: X4188234
- Date of Birth: 05/24/79
- Gender: Male
- Nationality: Indian
- Driving License: TN55 201200518
- Marital Status: Married
- Religion: Hindu
Timeline
Area Sales Manager
Priyadarshini Cell Universe Multi Brand Mobile Store
04.2020 - 10.2024
Store Manager
Priyadarshini Cell Universe Multi Brand Mobile Store
08.2015 - 03.2020
Showroom Manager
Vinayaga Motors Authorised Dealer For Hero Motocorp Ltd
04.2007 - 07.2014
Sales Executive
Shri Karpagamoorthy Tvs Authorised Main Dealer For Tvs Motor Company Ltd
11.2003 - 02.2007
Direct Sales Officer
Kinetic Motor Company Ltd
06.2001 - 10.2003
BACHELOR OF BUSINESS ADMINISTRATION (BBA) -
Alagappa govt Arts and Science College
04.2001 - 05.2001
HIGHER SECONDARY - undefined
Ramanathan Chettiar Higher Secondary School
01.1996 - 04.1998
SSLC - undefined
Ramanathan Chettiar Higher Secondary School
01.1995 - 04.1996
Higher Diploma in Computer Applications - undefined
Intellect Technologies
Junier Grade -
Tamilnadu Technical Examinations in Commerce
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