SHAIK MUNTAZ BEGAM
Visakhapatnam
Summary
Back-End Support Executive experienced in data management, CRM handling, and operational support. Achieved efficient business processes through coordination with cross-functional teams and meticulous record maintenance. Strategic Business Development Executive contributing to market analysis and client relationship management, leveraging strong communication and negotiation skills to drive growth.
Overview
2
2
Languages
14
14
years of post-secondary education
8
8
years of professional experience
Work History
Business Development Executive
Avataar Skin care technologies
Delhi
08.2026 - Current
- Developed strategic partnerships with skincare retailers to expand market reach.
- Conducted market research to identify emerging trends and customer preferences.
- Collaborated with product development teams to align offerings with consumer needs.
Telesales Representative
Evolgence telecom systems ltd
Hyderabad
05.2026 - 07.2026
- Conducted outbound calls, generating new sales opportunities for telecom services, enhancing customer acquisition.
- Built rapport with clients to identify and align communication solutions with their needs and preferences.
- Provided detailed information on loan options, helping customers make informed decisions. and benefits to customers effectively over the phone.
Back-end Support Executive
JMK Info Solutions
Hyderabad
12.2019 - 04.2020
- Updated CRM systems and handled support tickets to ensure accurate customer information
- Prepared reports and tracked service requests to enhance visibility of support activities
- Documented aircraft specifications and maintenance records
Back-end Support Executive
Vayam Info Solutions
Hyderabad
07.2018 - 11.2018
- Coordinated cross-functional teams for timely data processing
- Facilitated backend operations
- Managed backend operations for improved efficiency
- Recorded aircraft details accurately
- Organized and maintained operational records for easy access
Education
Bachelor of Science - Computer Science
Andhra University
Visakhapatnam , India 03.2013 - 05.2024
Intermediate Certificate - MPC
NRI Junior College
Visakhapatnam 06.2011 - 05.2013
SSC - Maths, Science, Physics
Sri Devi Vidya Niketan
Visakhapatnam 06.2010 - 01.2011
Skills
- Sales strategy
- Sales Pipeline Management
- Prospecting Strategies
- Sales Reporting
- CRM Tools
- Customer satisfaction
- Competitive Analysis
- MS Office (Word, Excel, PowerPoint)
- Email management
Child
1, 6
Husband
Shaik Sadiq, Business
Personal Information
- Age: 29
- Gender: Female
- Marital Status: Married
Languages
Telugu
First Language
English
Upper Intermediate
B2
Timeline
Business Development Executive
Avataar Skin care technologies
08.2026 - Current
Telesales Representative
Evolgence telecom systems ltd
05.2026 - 07.2026
Back-end Support Executive
JMK Info Solutions
12.2019 - 04.2020
Back-end Support Executive
Vayam Info Solutions
07.2018 - 11.2018
Bachelor of Science - Computer Science
Andhra University
03.2013 - 05.2024
Intermediate Certificate - MPC
NRI Junior College
06.2011 - 05.2013
SSC - Maths, Science, Physics
Sri Devi Vidya Niketan
06.2010 - 01.2011