Sharmila Senthil
Relationship Manager
Chennai
Summary
To be associated with a progressive organization which can provide me with a dynamic work sphere to extract my inherent technical skills, use and develop my aptitude to further the
organization’s objectives and also attain my career targets in the progress.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Relationship Manager
RBL Bank
02.2022 - 05.2023
- Handled banking operations – fund transfer, RTGS, NEFT, clearing, and account opening (FD & RD), savings, and current account.
- Generate cross-selling business from existing customers by selling other products.
- Handled audits and compliance.
- Settling customer complaints, and supporting both sales and operations.
- Building positive relationships with customers.
- Approach potential customers to establish new relationships.
ASSOCIATE SALES & OPERATION
City Union Bank
01.2018 - 11.2021
- Gained knowledge in banking operations such as opening accounts, fixed deposits, cash transactions, and instrument handling in a professional manner.
- Adhering to all of the bank's strict security, audit, and compliance requirements.
- Researched client business needs and advised on the right product.
- Built long-term relationships with clients through effective communication and dynamic interpersonal skills.
- Generated and converted leads from cold calls.
Education
Bachelor of Engineering - Computer And Information Sciences
SASTRA UNIVERSITY
Kumbakonam, India 04.2001 -
Skills
Banking software, BANCS, and Finacle
Advanced skill level using MS Word, and MS PowerPoint
Proficient in team management skills, such as tasking, monitoring
Banking operations
Payment Processing
Timeline
Relationship Manager
RBL Bank
02.2022 - 05.2023
ASSOCIATE SALES & OPERATION
City Union Bank
01.2018 - 11.2021
Bachelor of Engineering - Computer And Information Sciences
SASTRA UNIVERSITY
04.2001 -