SHARON JOHN
Mumbai
Summary
Results-oriented Admissions Consultant with a passion for guiding prospective students. This role leverages a unique blend of admissions expertise and innovative content creation skills to build impactful recruitment strategies and foster connections. Experience includes crafting narratives and engaging digital content, driving applicant interest and maximizing enrollment conversion rates. Dedicated to data-driven recruitment campaigns, the officer excels at streamlining communication, cultivating relationships, and exceeding admissions goals to support institutional growth
Overview
4
4
years of professional experience
Work History
Customer Relations Executive - Admissions
Jaro Education Pvt Ltd.
Mumbai
01.2025 - Current
- Managed the annual processing of student applications, ensuring accurate and timely admissions evaluations for prestigious universities nationwide.
- Provided personalized guidance to prospective students on financial aid options and program selection, resulting in a 27% increase in completed applications.
- Developed and implemented innovative recruitment strategies, leading to a 20% rise in student application numbers.
- Led engaging informative sessions and campus tours for prospective students and their families, enhancing interest in university programs.
- Leveraged CRM software to optimize student data management, achieving a 25% reduction in data-related errors.
- Conducted regular follow-up calls with applicants to provide updates and support throughout the admissions process.
- Performed diligent payment follow-ups with candidates to ensure timely financial processing.
- Created and tailored new offers for candidates to align with evolving admission incentives and programs.
- Actively sought feedback to improve service quality and maintain alignment with the latest industry practices.
- Promoted a professional certificate Programme in Strategic Sales Management for IIM Kozhikode across various social media platforms.
Sales Associate
- SKYZ Fitness
02.2023 - 02.2024
- Consistently achieved sales targets within the fitness industry through effective client engagement and product knowledge.
- Demonstrated strong communication and negotiation skills to meet and exceed client needs.
- Proficient in identifying and cultivating potential customers to expand client base.
- Successfully generated leads through market analysis and strategic outreach.
- Closed significant deals by aligning client requirements with product offerings.
- Fostered and sustained robust client relationships, resulting in repeat business and client loyalty.
Marketing Intern
EXCEL HEATERS
01.2022 - 12.2022
- Collaborated with a team to conduct market analysis, identifying trends and opportunities for growth.
- Contributed to lead generation initiatives, enhancing the sales pipeline.
- Conducted client follow-up to ensure satisfaction and maintain relationships.
- Supported the Sales Manager by preparing accurate sales reports for strategic review.
- Assisted in customer relationship management, helping to improve client retention and satisfaction.
Education
BBA - Marketing
NMIMS CODE
Mumbai, Maharashtra07.2025
Skills
- Customer service
- Recruitment strategies
- Relationship building
- Communication skills
- Lead generation
- Cross-selling
- Problem-solving
- Strategic sales
Languages
English, Hindi, Malayalam, Marathi, Tamil
Timeline
Customer Relations Executive - Admissions
Jaro Education Pvt Ltd.
01.2025 - Current
Sales Associate
- SKYZ Fitness
02.2023 - 02.2024
Marketing Intern
EXCEL HEATERS
01.2022 - 12.2022
BBA - Marketing
NMIMS CODE
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