SHEIKH MUAZAM

• PROFESSIONAL SUMMARY
  
  I am a dedicated Regional Sales Officer with hands-on experience in developing Voltas Commercial AC business in Kashmir Valley and Leh. When I joined, Voltas Commercial had very low market acceptance. Through continuous fieldwork, dealer coordination, and customer engagement, I successfully helped establish the brand and execute major commercial projects in the Valley. I am focused on sales growth, market development, and long-term customer relationships.

WORK EXPERIENCE

Voltas Limited – Commercial Air Conditioning Division

Regional Sales Officer (RSO) |June 2023 – Present Territory: Kashmir Valley and Leh Roles and Contributions: Joined Voltas Commercial AC Division when the brand had minimal acceptance in the Kashmir Valley.

Territory: Kashmir Valley & Leh

Roles & Contributions:

Joined Voltas Commercial AC Division when the brand had minimal acceptance in the Kashmir Valley.

Worked closely with dealer and contractors to build confidence in Voltas Commercial products.

Developed the market from the ground level through regular field visits and customer meetings.

Successfully contributed to execution of multiple major commercial projects across the Valley.

Managed sales operations for the complete territory of Kashmir Valley and Leh.

Appointed and supported dealers and channel partners to increase market reach.

Handled government, semi-government, and private commercial projects.

Maintained strong relationships with consultants, architects, builders, and key customers.

• Conducted market surveys to understand customer needs for refrigeration products.
• Interacted with customers and dealers to collect feedback.
• Studied product acceptance and customer satisfaction levels.
• Assisted in preparing questionnaires and basic reports.
• Supported the team during customer interactions and corporate events.
• Helped in handling customer queries through phone and email.