Shilpa Shettigere
Bangalore
Summary
Senior Content Analyst with 3 years of experience in improving content quality and transcription accuracy. Proven expertise in process documentation and training development. Achievements include driving service improvements through effective audit feedback and root cause analysis.
Overview
20
20
years of professional experience
Work History
Senior Content Analyst
London Stock Exchange
Bangalore
05.2023 - Current
- Analyzed customer queries in collaboration with product, operations, and specialist teams to enhance turnaround times and maintain content consistency.
- Conducted quality audits and rescoped transcripts to ensure compliance with established standards.
- Managed Metrics data for transcripts, improving overall processing accuracy.
- Collaborated with Fungibility team during peak periods to optimize transcript workflows effectively.
Content Analyst
London Stock Exchange
Bangalore
09.2021 - 05.2023
- Analyzed financial statements and disseminated restructured data across RCF, Doplus, Voyager, and EIKON Workspace.
Reviewed financial statements of private and public companies, delivering real-time information to investment bankers.
Collected financials from SEC.gov, and SEDAR for comprehensive analysis.
Restructured fundamental analysis reports in compliance with IFRS, US GAAP, and local GAAP for US.
Calculated key shareholder ratios including EPS, debt ratio, dividend payout ratio, and market cap.
Integrated data on equity offerings, stock splits, repurchases.
Handled queries within ERT, providing root cause analysis and implementing preventive measures.
Ensured data quality and accuracy while proactively addressing client queries to enhance service delivery.
Market Analyst
ThomsonReuters
Bangalore
12.2005 - 09.2011
- Conducted thorough research to maintain accurate financial reports on publicly traded companies.
Analyzed critical market-moving earnings data and delivered insights during earnings seasons.
Education
MBA - Finance
Presidency College, Bangalore University
Bangalore03-2005
Skills
- Data analysis
- Quality auditing
- Market research
- Customer query resolution
- Attention to detail
- Root cause analysis
- Collaborative teamwork
Timeline
Senior Content Analyst
London Stock Exchange
05.2023 - Current
Content Analyst
London Stock Exchange
09.2021 - 05.2023
Market Analyst
ThomsonReuters
12.2005 - 09.2011
MBA - Finance
Presidency College, Bangalore University
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