SHILPI SHREY
New Delhi
Summary
Strategic Human Capital Leader with over 20 years driving organisational growth through data-driven people strategies and operational transformation. Expertise in leading HR operations and implementing large-scale HRMS while cultivating high-performance, values-driven cultures. Recently developed a people strategy for a 1,600-employee organisation, enhancing operational efficiency and earning 'Top 100 Best Place to Work' recognition.
Overview
23
23
years of professional experience
Work History
DGM HR
Bharti Airtel Foundation
New Delhi
10.2022 - Current
- Revitalized L&D and succession planning to achieve a 70% internal fill rate for critical leadership and technical roles, strengthening the leadership pipeline.
- Championed strategic DEI and wellness initiatives, resulting in recognition from Great Place to Work as a 'Top 100 Best Place to Work for Women'.
- Architected and deployed 5 new HR programs leveraging people analytics dashboards, driving a 10% YoY improvement in operational efficiency for a 1600-employee organization.
- Executed salary benchmarking survey that reduced teacher attrition by 3% and enhanced employee engagement scores by 8% through revised compensation strategy.
- Directed HR strategy for 'TheTeacher App' EdTech launch, achieving 100% of technical hires on accelerated timelines for on-time product delivery.
Senior Program Director- Central Talent Team
Piramal Foundation
10.2021 - 10.2022
- Partnered with executive leadership to design and launch talent strategy, enhancing key role retention by 70% through succession plan.
- Developed a strategic talent pipeline for mission-critical roles in collaboration with HRBPs, reducing average time-to-fill by 15 days YoY.
- Re-engineered end-to-end HR processes, improving employee lifecycle efficiency by 30% through targeted workflow automations.
- Led a full-scale HRMS implementation for 1,200+ employees, increasing data accuracy by 70% and reducing administrative workload by 50%.
- Spearheaded POSH compliance as a certified Master Trainer and ICC member, achieving 100% employee certification to enhance workplace safety.
Head - Talent Acquisition, HR Tech Transformation, Diversity & Inclusion
Piramal Foundation
11.2018 - 03.2021
- Championed Diversity & Inclusion programs that increased representation of women in leadership by 15% and cultivated a psychologically safe work environment.
- Revitalised Talent Acquisition function by deploying new ATS and strategic sourcing model, enhancing operational efficiency and streamlining processes.
- Directed high-volume recruiting to onboard 600+ professionals in 6 months, fueling strategic growth initiatives across multiple business units.
- Re-engineered performance management cycle for 1,200+ employees, aligning individual goals with business objectives and ensuring 98% on-time review completion rate.
- Managed all POSH investigations to 100% on-time resolution as core ICC member, reinforcing fair and compliant workplace culture.
Head HR
Sonata Finance Pvt Ltd
08.2014 - 11.2018
- Directed 22-person HR team in managing full employee lifecycle for 4,000+ employees, enhancing HR service delivery scores through streamlined processes.
- Increased HR operational efficiency by spearheading the implementation of a custom-built HRIS, which automated 70% of manual data management processes.
- Architected and implemented 'People First' policies and programs, directly contributing to an 8% decrease in employee turnover within the first year.
- Partnered with business heads to design and launch a new incentive plan, driving a 20% increase in achievement of key business outcomes.
- Developed comprehensive succession plan for critical leadership roles, achieving 50% internal fill rate and ensuring continuity of leadership.
HR Manager
Azorim India
New Delhi
02.2007 - 06.2010
- Developed and launched a new performance review process, executing standardized KRA-setting and achieving a 100% on-time completion rate.
- Streamlined employee grievance process, reducing average resolution time from over one week to under 3 days.
- Designed and implemented first structured employee engagement program, resulting in improved engagement scores.
- Established HR infrastructure for India launch, supporting growth to 50+ employees in first year.
HR Manager
Himalayan Ski Village
New Delhi
04.2005 - 12.2006
- Established HR function from the ground up in 6 months, creating policies and hiring initial 50+ team for new hospitality venture, supporting rapid organisational growth.
- Designed the company's first compensation and benefits structure, ensuring market competitiveness and attracting top-tier talent with a 70% offer acceptance rate.
- Instituted employee relations programs to foster positive work culture, achieving 3% lower-than-projected turnover rate in year one.
Branch Manager
Kohinoor Group
03.2003 - 08.2004
- Managed P&L for 3 new branches, achieving profitability 2 months early and exceeding student enrollment targets by 20%.
- Led strategic expansion by establishing 3 new branches in Northern India within one year, overseeing all go-to-market and operational activities.
- Recruited and managed team of 20+ sales and operations staff, driving revenue growth by 10% in first quarter.
Education
Post-Graduation Diploma - Human Resource Management ( Full-Time)
ICFAI
Kolkata06-2001
Skills
- HR strategy
- Human resources strategy
- Talent acquisition
- Succession planning
- Performance management
- Change management
- Diversity initiatives
- Compensation design
- Organisational development
- Leadership advisory
- Talent engagement
- Team leadership
- Learning development
- Culture building
- Data analytics
Timeline
DGM HR
Bharti Airtel Foundation
10.2022 - Current
Senior Program Director- Central Talent Team
Piramal Foundation
10.2021 - 10.2022
Head - Talent Acquisition, HR Tech Transformation, Diversity & Inclusion
Piramal Foundation
11.2018 - 03.2021
Head HR
Sonata Finance Pvt Ltd
08.2014 - 11.2018
HR Manager
Azorim India
02.2007 - 06.2010
HR Manager
Himalayan Ski Village
04.2005 - 12.2006
Branch Manager
Kohinoor Group
03.2003 - 08.2004
Post-Graduation Diploma - Human Resource Management ( Full-Time)
ICFAI