Shiny Hoque
Kolkata
Summary
Learning & Development and Training Enablement professional with 8+ years of experience designing, delivering, and scaling skill-building programs across NGOs, CSR initiatives, and digital platforms. Proven track record of facilitating 1,000+ training sessions and enabling 5,000+ women learners, entrepreneurs, and professionals through structured learning journeys, mentorship, and e-learning solutions. Experienced in training operations, stakeholder coordination, and learner engagement, with a strong ability to translate learning needs into practical, high-impact training programs that drive confidence, employability, and business readiness.
Overview
8
8
years of professional experience
8
8
Certifications
Work History
Learning & Training Enablement Lead
Applied Life Private Limited (SHEROES App)
Kolkata
08.2017 - Current
- Designed and facilitated large-scale learning programs across CSR, NGO, and digital platforms, delivering 5,000+ learner touchpoints through instructor-led and virtual training.
- Led 500+ training sessions for Google’s WomenWill and Internet Saathi, building digital literacy, employability, and confidence among women across India.
- Delivered structured training for 2,000+ women through Educate Girls and Milaan Foundation, supporting life skills, communication, and career readiness.
- Enabled 3,000+ women entrepreneurs on the SHECO e-commerce platform through business skills training, mentorship, and performance support.
- Implemented e-learning modules to standardize training content and improve consistency, scalability, and learner outcomes.
- Managed learning operations, including scheduling, learner onboarding, progress tracking, and reporting.
- Owned stakeholder communication with NGO partners, corporate teams, and platform clients across the full program lifecycle.
Education
MBA - Human Resources Management
Bengal Institute Of Business Studies
Kolkata06-2026
Bachelor of Science -
Vivekananda College, Thakurpukur
01-2018
Higher Secondary Examination
Bidya Bharati Girls High School
01-2010
Skills
- Learning & Development (L&D)
- Training Facilitation & Delivery
- Learning Program Management
- E-learning Implementation
- Curriculum & Module Coordination
- Stakeholder & Client Communication
- Community-Based Learning
- Learner Engagement & Mentorship
- Project & Training Operations Management
- Virtual & Hybrid Training Delivery
- Community Building
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Bengali
Native
Native
Certification
Corporate Trainer and Facilitator from ProTouch.
Affiliations
Volunteer Trainer – Professional Communication & Employability
A Little Contribution (NGO)
Facilitated professional communication and workplace-readiness training for college students at Heramba Chandra College, Bangabasi College, and Seth Anandram Jaipuria College.
A Little Contribution (NGO)
Facilitated professional communication and workplace-readiness training for college students at Heramba Chandra College, Bangabasi College, and Seth Anandram Jaipuria College.
References
References available upon request.
Timeline
Learning & Training Enablement Lead
Applied Life Private Limited (SHEROES App)
08.2017 - Current
MBA - Human Resources Management
Bengal Institute Of Business Studies
Bachelor of Science -
Vivekananda College, Thakurpukur
Higher Secondary Examination
Bidya Bharati Girls High School