SHIVA KUMAR PARUPELLI
Hyderabad
Summary
Inside sales professional with over 3.5+ years of experience in customer engagement, and converting prospects into successful enrollments. Proven ability to understand customer needs, explain solutions effectively, and achieve monthly sales targets with consistency. Strong communication, follow-up discipline, and CRM proficiency, with a focus on delivering a high-quality customer experience.
Overview
4
4
years of professional experience
Work History
Senior Inside Sales Manager
EXCELR SOLUTIONS
Hyderabad
04.2023 - Current
- Results-driven sales professional with a proven track record in driving revenue growth and client acquisition in the IT services and education sector.
- Analyzed customer needs to customize product offerings and improve engagement.
- Employed analytics and CRM tools to monitor performance and refine sales processes.
- Built strong relationships with clients to ensure satisfaction and retention.
- Developed training programs for new sales representatives to enhance skills.
Academic Counsellor
INFINITY LEARN by SRI CHAITANYA
Hyderabad
01.2023 - 03.2023
- Guided students in academic planning and course selection processes.
- Provided crisis counseling and support during academic challenges.
- Developed and implemented counseling strategies to assist students in academic, personal, social and career development.
- Participated in regular staff meetings to review best practices in academic counseling.
Business Development Associate
VERZEO EDUTECH
Hyderabad
05.2022 - 10.2022
- Identify new sales opportunities and handle both inbound and outbound calls to follow up.
- Make cold calls and emails to explore sales opportunities.
- Achieve monthly milestones and close sales.
- Collaborate with team mates and work towards closing deals.
Business Development Trainee
VERZEO EDUTECH
Hyderabad
01.2022 - 04.2022
- Identify new sales opportunities and handle both inbound and outbound calls to follow up.
- Make cold calls and emails to explore sales opportunities.
- Achieve monthly milestones and close sales.
- Collaborate with team mates and work towards closing deals.
Education
BTech - Electronics And Communications Engineering
Jayamukhi Institute of Technology And Sciences
Warangal, Telangana, India04-2021
Skills
- Leadsquare CRM
- Salesforce SF
- MS Office Suite
- Negotiation skills
- Customer service management
Languages
- English
- Telugu
- Hindi
Timeline
Senior Inside Sales Manager
EXCELR SOLUTIONS
04.2023 - Current
Academic Counsellor
INFINITY LEARN by SRI CHAITANYA
01.2023 - 03.2023
Business Development Associate
VERZEO EDUTECH
05.2022 - 10.2022
Business Development Trainee
VERZEO EDUTECH
01.2022 - 04.2022
BTech - Electronics And Communications Engineering
Jayamukhi Institute of Technology And Sciences