Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
Timeline
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Shreya Deshmukh

Bachelor Of Computer Engineering
Pune

Summary

Dynamic Customer Support Executive with a proven track record at Agent, where I enhanced business development through strong relationships and strategic planning. Skilled in HTML/XML and workflow planning, I significantly improved service standards. My approach blends technical expertise with exceptional interpersonal skills, driving customer satisfaction and service innovation.

Overview

1
1
year of professional experience
3
3
years of post-secondary education
3
3
Certifications
4
4
Languages

Work History

Customer Support Executive

Agent
07.2019 - 03.2020
  • Built strong relationships with field operations team to support business development opportunities and improve service.
  • Employed comprehensive benchmarks to establish and monitor customer service standards.
  • Provided customers with updates and periodic statements on service developments and changes in trends.

Education

Bachelor Of Computer Engineering - Computer Science

Parvatibai Genba Moze College of Engineering
Wagholi Pune
07.2020 - 06.2023

Skills

Workflow planning

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Software

We had developed a software for the secure sharing of personal healthcare records in cloud for the patients for final year project

Certification

6 Months internship letter from phoenix zone limited company for Web development

Interests

Playing badminton

Dancing

Singing

Hitting gym

Timeline

6 Months internship letter from phoenix zone limited company for Web development

06-2023

3 Months internship letter for full stack Web development from Intershala

07-2021

Bachelor Of Computer Engineering - Computer Science

Parvatibai Genba Moze College of Engineering
07.2020 - 06.2023

Customer Support Executive

Agent
07.2019 - 03.2020

1 Monto basic python language training

04-2019

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Shreya DeshmukhBachelor Of Computer Engineering