Shreyak Chavan
Strategic HR Leader | Global Expertise Across Europe, UK, USA, JAPAC, ANZ & MEA | Ex-Whitecrow Research, Knight Frank & SiLA | MBA - HR | Labor Law & Welfare Specialist | Ultra Luxury Real Estate
Mumbai,MH
Work Preference
Summary
A dynamic and results-driven HR professional with a decade of expertise in Global Talent Branding, CXO Engagement, Recruitment & Selection, Salary Negotiation, Candidate Engagement, and enhancing the Candidate Experience. Shreyak specializes in aligning talent strategies with business objectives to drive organizational growth and excellence. Core Competencies: Stakeholder & Team Management - Builds strong relationships across teams and functions to ensure seamless collaboration. Strategic Vision & Execution - Data-driven, ROI-focused approach with a commitment to optimizing Time-to-Hire (TAT) and business impact. Multi-Industry & Global Expertise - Industries: IT, Manufacturing, Logistics, Construction, Banking, Pharmaceuticals, Consulting, Insurance, and more. Regions: APAC, Australia & New Zealand, Japan, Africa, Middle East, and Europe. Departments: IT, R&D, Operations, HR, Finance, Sales, Marketing, Procurement, and Supply Chain. Roles: Mid-Senior to Senior Management. Talent Sourcing & Market Intelligence - Skilled in Research, Talent Mapping, Online Portals, and Referencing to attract top-tier talent. HR Leadership & Expertise: End-to-End Employee Lifecycle Management HR Policy Development & Implementation Strategic Workforce Planning Performance & Change Management Compliance & Talent Management Employee Relations & Engagement Employer Branding & Talent Attraction With a passion for transformative HR strategies, Shreyak is committed to fostering a culture of excellence, engagement, and continuous growth. His ability to streamline processes, enhance employer branding, and drive impactful HR initiatives makes him a valuable asset in any organization. Connect with Shreyak to explore opportunities in building high-performing teams and shaping future-ready HR strategies.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Manager - Human Resource
Raiaskaran Group
Mumbai
10.2024 - Current
- Lead and manage the entire talent acquisition lifecycle, from workforce planning and sourcing to onboarding, ensuring alignment with the company's strategic growth plans.
- Build and maintain a steady pipeline of high-caliber talent through proactive sourcing strategies, employer branding, and targeted recruitment campaigns.
- Oversee and streamline daily HR operations including employee relations, HR compliance, payroll coordination, and policy implementation.
- Design and implement Learning & Development strategies focused on upskilling, leadership development, and performance enhancement across all departments.
- Developing and implementing effective recruitment strategies to attract top talent.
- Sourcing candidates through various channels such as job boards, social media, networking, and referrals.
- Conducting interviews, assessing candidate qualifications, and make recommendations to hiring managers.
- Coordinating with hiring managers to understand staffing needs and ensure timely fulfillment of vacancies.
- Managing the end-to-end recruitment process, including job postings, screening resumes, scheduling interviews, and extending offers.
- Designed and implemented end-to-end learning strategies aligned with business goals, resulting in a 25% increase in employee performance metrics within the first six months.
- Developed and facilitated leadership development programs, onboarding modules, compliance training, and soft skills workshops, improving employee engagement and retention.
- Conducted comprehensive training needs analysis (TNA) in collaboration with department heads to identify skill gaps and develop targeted learning interventions.
- Championed a culture of continuous learning by launching a 'Learning Week' campaign, increasing voluntary participation in training programs by 40%.
- Handling day-to-day HR operations, including employee onboarding, offboarding, and maintenance of personnel records.
- Assisting in the development and implementation of HR policies and procedures.
- Providing guidance and support to employees regarding HR-related inquiries.
- Maintaining compliance with all applicable employment laws and regulations.
- Assisting in employee performance management processes, including goal setting, performance reviews, and disciplinary actions when necessary.
- Serving as a point of contact for employee relations matters, addressing concerns and resolving conflicts in a timely and professional manner.
- Promoting a positive work environment by fostering open communication and teamwork.
- Conducting exit interviews and analyze feedback to identify areas for improvement.
- Compiling and analyze HR metrics to identify trends and opportunities for improvement.
- Preparing regular reports on recruitment activities, employee turnover, and other HR related KPIs.
- Utilizing data to inform decision-making and support strategic HR initiatives.
Manager - Human Resource
SILA
Mumbai
05.2023 - 09.2024
- Led and managed the end-to-end talent acquisition function to support the company's rapid expansion by ensuring a consistent pipeline of high-quality talent.
- Oversaw daily HR operations while also driving Learning & Development initiatives to enhance employee capabilities and organizational effectiveness.
- Managed and mentored a high-performing team of five recruiters and two HRBPs, fostering a collaborative and results-oriented environment.
- Successfully executed full-cycle recruitment processes for over 100 senior-level positions across the organization.
- Developed and implemented innovative talent acquisition strategies, exceeding hiring targets and significantly increasing the quality of candidate applications.
- Collaborated effectively with the Head of Group Human Resources and the Talent Acquisition team to conduct in-depth market research, identify emerging talent pools, and map specific skill sets.
- Leveraged expertise in research, talent mapping, online portals, and referencing to develop and maintain a strong pipeline of qualified candidates across various departments, including IT, R&D, Operations, HR, Finance, Sales, Marketing, Procurement, and Supply Chain.
- Developed and facilitated leadership development programs, onboarding modules, compliance training, and soft skills workshops, improving employee engagement and retention.
- Implemented end-to-end learning strategies aligned with business goals, resulting in a 22% increase in employee performance metrics within the first year.
- Conducted comprehensive training needs analysis (TNA) in collaboration with department heads to identify skill gaps and develop targeted learning interventions.
- Monitored learning effectiveness through post-training assessments, feedback loops, and behavioral KPIs, ensuring consistent improvement across teams.
- Leveraged Learning Management Systems (LMS) to track participation, assess training ROI, and generate quarterly L&D analytics for leadership.
- Spearheaded the implementation of a new HRMS system, streamlining HR operations, improving data accuracy, and enhancing policy enforcement within the organization.
- Provided daily HR guidance to line managers and employees, addressing a wide range of HR-related queries and ensuring compliance with company policies and procedures.
- Conducted thorough background checks on potential hires, mitigating risks associated with hiring decisions and maintaining the integrity of the workforce.
- Managed the entire employee lifecycle, from onboarding to exit management, ensuring a smooth and positive experience for all employees.
- Received the 'Rising Star' award at SILA in recognition of exceptional performance, dedication, and contributions to the talent acquisition team.
Assistant Manager - Global Talent Acquisition
Knight Frank
Mumbai
01.2022 - 04.2023
- Responsible for supporting the Head of Recruitment in all aspects of the recruitment process, ensuring the timely placement of qualified candidates across various departments within the organization.
- Supported the Head of Group Recruitment and the UK Recruitment Team by conducting thorough research of general and specific talent markets, identifying emerging trends, and providing valuable insights to inform recruitment strategies.
- Successfully implemented an Applicant Tracking System (ATS), streamlining the recruitment process, improving data management, and reducing time-to-fill by 50%, significantly enhancing operational efficiency.
- Developed and deployed innovative talent sourcing strategies, utilizing a range of online platforms, professional networks, and industry events to attract a 30% increase in quality candidate applications, expanding the talent pool and improving the quality of hires.
- Collaborated effectively with hiring managers across various departments, including Residential, Commercial, Business Services, Finance, Marketing, and Operations, to understand their specific hiring needs and develop targeted recruitment plans.
- Specialized in recruiting for a wide range of roles within the UK Residential, Commercial, and Business Services Groups, including Sales, Lettings, Private Office, Finance, Residential Development, Human Resources, Marketing, and Operations.
- Received the 'Best Performer' award for the year 2022 in recognition of outstanding contributions to the recruitment team and exceptional performance in exceeding hiring targets.
Senior Researcher & Recruiter
Whitecrow Research Pvt Ltd
Mumbai
06.2018 - 12.2021
- Responsible for end-to-end recruitment processes, from market research and candidate identification to interviewing and onboarding, across various industries and global regions.
- Conducted in-depth market research and competitor analysis, identifying top-tier talent and emerging industry trends within the Pharmaceutical, Financial Services, and Insurance sectors across the European Union, USA, and Gulf regions.
- Collaborated effectively with clients to understand their unique hiring needs, defining job descriptions, and establishing clear expectations for candidate profiles.
- Developed and executed comprehensive recruitment strategies at various professional levels, leveraging a multi-faceted approach that included headhunting, targeted mapping, networking, referencing, and leveraging online job boards.
- Utilized a variety of search portals, including LinkedIn, Naukri, Monster.com, Shine Jobs, Google Boolean search, and AGIES (Internal Recruitment Software), to identify and engage with qualified candidates.
- Built and maintained a robust database of qualified candidates through ongoing market research and relationship management, ensuring a consistent pipeline for future hiring needs.
- Provided exceptional customer service to both clients and candidates, actively listening to their needs, addressing their concerns, and resolving issues efficiently to ensure high satisfaction levels.
- Received the 'Outstanding Performer of the Year' award in 2021, recognizing exceptional research skills, recruitment expertise, and commitment to exceeding client expectations.
- Awarded 'Best Recruiter of the Year' in 2019, demonstrating a proven track record of successful placements and significant contributions to the company's growth.
Customer Service Representative
Tech Mahindra Business Services
Mumbai
07.2016 - 05.2018
- Provided exceptional customer support to clients of Thee Global Services, one of the UK's oldest and most trusted Mobile Network Provider.
- Managed a high volume of inbound customer inquiries and service requests, delivering exceptional customer support that consistently exceeded client expectations.
- Analyzed customer data and behavioral patterns to identify trends, understand churned customer behavior, and develop effective retention strategies.
- Successfully resolved customer complaints and escalated issues, demonstrating strong problem-solving skills and a commitment to achieving positive outcomes for clients.
- Proactively engaged with customers to understand their needs, providing personalized solutions and building strong customer relationships that fostered loyalty and retention.
- Collaborated effectively within a team environment, sharing knowledge, and best practices to enhance overall customer service quality and efficiency.
Senior Customer Service Representative
Serco BPO Ltd
Mumbai
05.2015 - 07.2016
- Provided exceptional customer support to clients of Barclays Bank PLC, one of the UK's oldest and most trusted financial institutions.
- Managed a high volume of inbound customer inquiries and service requests, delivering exceptional customer support that consistently exceeded client expectations.
- Analyzed customer data and behavioral patterns to identify trends, understand churned customer behavior, and develop effective retention strategies.
- Successfully resolved customer complaints and escalated issues, demonstrating strong problem-solving skills and a commitment to achieving positive outcomes for clients.
- Proactively engaged with customers to understand their needs, providing personalized solutions and building strong customer relationships that fostered loyalty and retention.
- Collaborated effectively within a team environment, sharing knowledge, and best practices to enhance overall customer service quality and efficiency.
Customer Service Executive
Wipro BPS Ltd
Mumbai
06.2014 - 05.2015
- Provided dedicated technical support and customer service to clients of British Telecom, a leading UK-based internet service provider.
- Provided first-line technical support and customer service to British Telecom customers, addressing a wide range of internet connectivity issues and resolving technical problems related to laptops and desktops.
- Effectively managed customer escalations, demonstrating strong problem-solving abilities and a commitment to exceeding customer expectations in a fast-paced environment.
- Analyzed customer feedback to identify recurring issues, trends, and areas for improvement, providing valuable insights to the team and contributing to enhanced service quality.
Education
MBA - Human Resources Management
D Y Patil University
02.2026
Bachelor's - Commerce
Mumbai University
01.2014
Higher Secondary Course - undefined
Maharashtra Board
01.2010
Senior Secondary Course - undefined
Maharashtra Board
01.2008
Skills
- Talent Acquisition
- HRIS Implementation
- HR Policy Development
- Performance Management
- Workforce Planning
- Employee Relations
- Talent Management
- Recruitment Strategies
- Applicant Tracking Systems
- HR Compliance
- Communication
- Leadership
- Teamwork
- Problem-Solving
- Negotiation
- Interpersonal
- Adaptability
- Organization
- Time Management
- Conflict Resolution
- Strategic Human Resources Leadership
- HR Operations and Policy Implementation
- Performance & Change Management
- Employee Relations & Engagement
Certification
- Diversity Recruiting (SHRM Executive Network)
- Recruitment Skills (SHRM Executive Network)
- Brand Management (SHRM Executive Network)
- Strategic Human Resources (SHRM Executive Network)
- Certified in Real Estate Human Resources (SHRM Executive Network)
- Group Exercise Leadership Certification (SHRM Executive Network)
Accomplishments
- Awarded Rising Star at SILA, demonstrating exceptional performance and potential.
- Recognized as Best Performer at Knight Frank (2022) and Outstanding Performer of the Year at Whitecrow Research Pvt Ltd (2021).
- Received the Best Recruiter of the Year award (2019) at Whitecrow Research Pvt Ltd.
- Awarded Best Customer Services Advisor of the Year at Tech Mahindra Business Services.
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Gujarati
Bilingual or Proficient (C2)
Interests
Reading
Travel
Cooking
Personal Information
- Title: Strategic HR Leader
- Date of Birth: 17-03-1992
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Naukricom
Timeline
Senior Manager - Human Resource
Raiaskaran Group
10.2024 - Current
Manager - Human Resource
SILA
05.2023 - 09.2024
Assistant Manager - Global Talent Acquisition
Knight Frank
01.2022 - 04.2023
Senior Researcher & Recruiter
Whitecrow Research Pvt Ltd
06.2018 - 12.2021
Customer Service Representative
Tech Mahindra Business Services
07.2016 - 05.2018
Senior Customer Service Representative
Serco BPO Ltd
05.2015 - 07.2016
Customer Service Executive
Wipro BPS Ltd
06.2014 - 05.2015
MBA - Human Resources Management
D Y Patil University
Bachelor's - Commerce
Mumbai University
Higher Secondary Course - undefined
Maharashtra Board
Senior Secondary Course - undefined
Maharashtra Board