Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Certification
OperationsManager

Shreyas Singh

Manager-Sales
Bengaluru,Karnataka

Summary

Results-driven supply chain enthusiastic professional with 7 years of experience in sales and operations. Commenced as a call center executive, progressed to become a dynamic manager leading city sales. Proven track record in achieving and exceeding sales targets while optimizing operational efficiency. Possess a strong acumen for data science and analytics, leveraging insights to make informed strategic decisions. Adept at cultivating productive relationships with clients and cross-functional teams. Seeking opportunities to drive business growth and innovation in a dynamic environment.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
2
2
Certificates

Work History

Manager-Sales

DP World
Chennai
10.2021 - Current
  • Managing EBITDA/P&L of Cold chain warehouse vertical business in Chennai.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Managing operational hygiene by ensuring daily stock audits, lesser dispatch breach, 100% attempt before EDD and ageing monitoring.
  • Oversaw credit control processes, ensuring timely collections, reducing bad debts and DSO.
  • Proactively identified and addressed critical bottlenecks and client issues and consistently ensured seamless operations through meticulous attention to detail and increase return customer base

Business Analyst

DP World
Bengaluru
10.2020 - 09.2021
  • Helped sales team to achieve targets with leads derived from market research.
  • Primary research of economics of cities to understand feasibility of cold chain business.
  • Credit control of both customer and vendor.
  • Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
  • Reviewed contracts for accuracy and validity of cost and quote information, contacting customers directly to resolve issues when appropriate and quoted prices, credit terms and other bid specifications.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Business Associate

Porter.in
Bengaluru
06.2018 - 06.2020
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
  • Researched, analyzed and projected market data for potential markets.
  • Reviewed invoices, payment requests, advance requests, expense reimbursements and proper coding, prior to approval.
  • Developed customer relationships and increased overall sales by 15% every month.

Customer Support Executive

Porter.in
Bengaluru
05.2016 - 05.2018
  • Built strong relationships with field operations team to support business development opportunities and improve service.
  • Organized customer information and account data for business planning and customer service purposes.
  • Maintained MIS reports of 5 cities.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.

Education

Bachelor of Commerce - Financial Planning, Analysis And Management

Gandhi Institute of Technology And Management
Bengaluru
04.2018 - Current

Skills

    Data analysis

Marketing research

SQL and databases

MS Excel

Business Process Mapping

Operations management

Business Development

Account management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Manager-Sales

DP World
10.2021 - Current

Business Analyst

DP World
10.2020 - 09.2021

Master Microsoft Excel

09-2020

Master SQL for Data Science

08-2020

Business Associate

Porter.in
06.2018 - 06.2020

Bachelor of Commerce - Financial Planning, Analysis And Management

Gandhi Institute of Technology And Management
04.2018 - Current

Customer Support Executive

Porter.in
05.2016 - 05.2018

Certification

Master SQL for Data Science

Shreyas SinghManager-Sales