Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Certification
OperationsManager

Shreyas Singh

Manager-Sales
Bengaluru,Karnataka

Summary

Results-driven supply chain enthusiastic professional with 7 years of experience in sales and operations. Commenced as a call center executive, progressed to become a dynamic manager leading city sales. Proven track record in achieving and exceeding sales targets while optimizing operational efficiency. Possess a strong acumen for data science and analytics, leveraging insights to make informed strategic decisions. Adept at cultivating productive relationships with clients and cross-functional teams. Seeking opportunities to drive business growth and innovation in a dynamic environment.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
2
2
Certificates

Work History

Manager-Sales

DP World
Chennai
10.2021 - Current
  • Managing EBITDA/P&L of Cold chain warehouse vertical business in Chennai.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Managing operational hygiene by ensuring daily stock audits, lesser dispatch breach, 100% attempt before EDD and ageing monitoring.
  • Oversaw credit control processes, ensuring timely collections, reducing bad debts and DSO.
  • Proactively identified and addressed critical bottlenecks and client issues and consistently ensured seamless operations through meticulous attention to detail and increase return customer base


Business Analyst

DP World
Bengaluru
10.2020 - 09.2021
  • Helped sales team to achieve targets with leads derived from market research.
  • Primary research of economics of cities to understand feasibility of cold chain business.
  • Credit control of both customer and vendor.
  • Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
  • Reviewed contracts for accuracy and validity of cost and quote information, contacting customers directly to resolve issues when appropriate and quoted prices, credit terms and other bid specifications.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Business Associate

Porter.in
Bengaluru
06.2018 - 06.2020
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
  • Researched, analyzed and projected market data for potential markets.
  • Reviewed invoices, payment requests, advance requests, expense reimbursements and proper coding, prior to approval.
  • Developed customer relationships and increased overall sales by 15% every month.

Customer Support Executive

Porter.in
Bengaluru
05.2016 - 05.2018
  • Built strong relationships with field operations team to support business development opportunities and improve service.
  • Organized customer information and account data for business planning and customer service purposes.
  • Maintained MIS reports of 5 cities.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.

Education

Bachelor of Commerce - Financial Planning, Analysis And Management

Gandhi Institute of Technology And Management
Bengaluru
04.2018 - Current

Skills

    Data analysis

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Manager-Sales

DP World
10.2021 - Current

Business Analyst

DP World
10.2020 - 09.2021

Master Microsoft Excel

09-2020

Master SQL for Data Science

08-2020

Business Associate

Porter.in
06.2018 - 06.2020

Bachelor of Commerce - Financial Planning, Analysis And Management

Gandhi Institute of Technology And Management
04.2018 - Current

Customer Support Executive

Porter.in
05.2016 - 05.2018

Certification

Master SQL for Data Science

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