Hi, I’m
Shrikanth H V
Senior Technical Associate
Bangalore
Summary
To build up a successful career by utilizing my best knowledge, analytical ability, and skills through constant learning by experience. Achieving goal through understanding the process better and working for better opportunities and creating good work culture environment. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Overview
10
years of professional experience
3
Certificates
Work History
Pacer Automation Pvt Ltd
Senior Technical Associate
8 2019 - Current
Job overview
- Server maintenance, AD, DNS, DHCP, GPO, WSUS, Print Management
- Microsoft 365 admin, Azure AD, Intune
- AWS, Linux, Ansible
- Configured hardware, devices, and software to set up work stations for employees
- Maintained servers and systems to keep networks fully operational during peak periods
- Tested new software and hardware prior to deployment
- Used ticketing systems to manage and process support actions and requests
- Patched software and installed new versions to eliminate security problems and protect data
- Proven ability to learn quickly and adapt to new situations
NewWave Computing Pvt Ltd
Desktop/Hardware Engineer
09.2016 - 08.2019
Job overview
- End user support for windows and network
- Windows OS installation through LAN
- Bit locker, McAfee Encryption
- Hardware support for Dell, HP and Lenovo
- Microsoft Azure Active Directory and Microsoft EMS (Intune)
- Managing IT assets
Jones Lang LaSalle
Duty Manager
10.2015 - 07.2016
Job overview
- Was placed at client's location - Accenture India Pvt Ltd - Whitefield, Bengaluru
- Was involved in facility management services
- Vendor management, Security
- Checking and following client's compliance policy.
SuperSeva Services Pvt Ltd
Helpdesk Executive
05.2014 - 10.2015
Job overview
- Was placed at client's location - Accenture India Pvt Ltd - Cunningham Road, Bengaluru
- We provided client users with courier, bill payments, and government-related services.
Education
EIILM University Distance Learning EducationBangalore
Bachelor of Computer Application from Computers
04.2009 - 2012.05
Skills
Windows 10, 11, Server 2012 R2, 2016, 2019, 2022
Certification
Lenovo hardware certification
Timeline
Desktop/Hardware Engineer
NewWave Computing Pvt Ltd
09.2016 - 08.2019
Duty Manager
Jones Lang LaSalle
10.2015 - 07.2016
Helpdesk Executive
SuperSeva Services Pvt Ltd
05.2014 - 10.2015
EIILM University Distance Learning Education
Bachelor of Computer Application from Computers
04.2009 - 2012.05
Senior Technical Associate
Pacer Automation Pvt Ltd
8 2019 - Current
School
New Cambridge English School, Bangalore, Karnataka, 2003
Pre University
Sri Bhagawan Mahaveer Jain PU College, Bangalore, Karnataka, 2005
Personal Information
- Date of Birth: 02/01/1987
- Marital Status: Married
Music, farming
Love listening to music, love to work in farm
Music, farming
Love listening to music, love to work in farm
Music, farming
Love listening to music, love to work in farm
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