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Shrishti Bajaj
Disability Payment Specialist
Gurugram
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Enthusiastic, eager to contribute to team success through smart work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in Insurance Sector.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Senior Process Associate
Sun Life Financials
Gurugram
05.2017 - Current
- Meet the daily basis SLA & deadlines of Target
- Understanding of tax and withholding tax of Canada.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Being a part of transition team train and assist to new team members involved into the old/new activities/projects.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency.
Process Associate
Metlife GOSC
Noida
12.2012 - 05.2014
- Underwriting the transactions and Generating the Rates for the prospective customers which helps the stateside Underwriter to prepare the insurance policies for them
- Conducting Training Sessions for the New Hires and supporting the Quality Analyst in by auditing the transactions in his absence
- Maintaining the query tracker for the process related queries and interacting with the client for the same
- Creating the Production and TAT report for the process
- Preparing SOPs for the process along with Process Maps
Education
BBA - Finance
Graphic Era University
Dehradun 07.2009 - 04.2012
Skills
Calculations and analysis
Inventory management
Problem-Solving
Organization and Time Management
MS Office
Active Listening
Certification
Life Office Management Association
Interests
Reading
Cooking
Timeline
Life Office Management Association
05-2020
BWMS (Yellow Belt)
07-2019
Senior Process Associate
Sun Life Financials
05.2017 - Current
Process Associate
Metlife GOSC
12.2012 - 05.2014
BBA - Finance
Graphic Era University
07.2009 - 04.2012