Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Shruti Mishra

Shruti Mishra

Rambagh

Summary

Detail-oriented mortgage loan officer with several years of experience. Adept at planning and working with clients for long periods of time. Committed to accuracy and financial success.

Overview

9
9
years of professional experience

Work History

Team Developer

Bank of America
Hyderabad
09.2015 - Current
  • Working in the process called Debit India Chargeback(DICB) as a backend claims developer which deals with Visa and MasterCard pin less debit transactions
  • To identify chargeback reasons as per Visa Regulations and disputes.
  • Analyzing the consumer's dealings, assigning correct sorting, and grouping into different internal codes to smoothen the monetary transactions involved.
  • Worked on judgmental skills on various scenarios for chargeback.
  • Working on the Re-presentment process providing merchants the ability to fight back for their claims.
  • Analyzing merchant documents to make decisions and file disputes.

Education

Bachelors Degree -

St. Joseph's Degree & PG College
01.2015

12th Intermediate Education -

Pranathi Junior College
04-2012

Secondary Education -

Lorvern Convent High School
05-2010

Skills

  • Excellent Communication
  • Teamwork and Collaboration
  • Supervision and leadership
  • Quality Assurance

Accomplishments

  • One of the top performers who received Global recognition with Gold and Bronze awards.
  • Multiple Client appreciation from US Clients.
  • WOW awards for exceeding Client's expectations.

Timeline

Team Developer

Bank of America
09.2015 - Current

Bachelors Degree -

St. Joseph's Degree & PG College

12th Intermediate Education -

Pranathi Junior College

Secondary Education -

Lorvern Convent High School

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Shruti Mishra