Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies and Interests
Personal Information
Certifications And Skills
Timeline
Generic

SHWETA SINGH

Mumbai

Summary

Dynamic Product Manager with over 1.5 years of experience in driving product development and enhancing customer satisfaction. Adept at crafting innovative product strategies that align with market demands, while ensuring adherence to regulatory standards. Committed to leveraging strong project management skills to deliver impactful solutions that resonate with users, and foster long-term growth. Eager to embrace new challenges and contribute to the success of forward-thinking products.

Overview

3
3
years of professional experience

Work History

Product Manager

ICICI Bank
Mumabi
09.2023 - Current

As a Product Manager at ICICI Bank Ltd, responsibilities include overseeing the development and enhancement of Investment products that cater to customer needs. This role requires collaboration with various stakeholders to ensure products are aligned with market demands and regulatory requirements. Focus on user experience and feedback has driven improvements in product features and customer satisfaction.

  • Led the development of a real-time lien marking solution for Sovereign Gold Bond (SGB) applications, enabling automatic lien placement on customer Bank accounts and service request creation—streamlining operations and eliminating manual dependency on Operations.
  • Implemented Mutual fund service's integration (Update Mobile number, email address, nominee details in the MF folios and folio consolidation) using PAN + Mobile number authentication via Mutual Fund Central (MFC) APIs; collaborated with the design team to build an intuitive UI, delivering a seamless and industry-first customer experience.
  • Currently working on enabling bank account changes and minor-to-major status update in mutual fund folios through secure integration with MFC APIs, aimed at improving customer convenience and regulatory compliance

Account Manager - Digital Ad Sales

TIMES INTERNET LTD.
01.2022 - Current
  • Developed and maintained long-term relationships with existing and prospective clients.
  • Managed key accounts and built relationships with clients to drive revenue growth.
  • Created proposals and presentations to effectively communicate advertising opportunities to clients.
  • Utilized Salesforce and Expresso to manage client information and track sales progress and ensure timely follow-up with clients.
  • Collaborated with internal teams, including product team, creative and operations, to ensure successful campaign execution and delivery.
  • Analyzed campaign performance and provided clients with insights and recommendations for optimization.

Education

Masters - (PGPM) MBA - Marketing

ICFAI Business School
Mumbai
12.2022

Bachelor of Management Studies -

Bunt's Sangha
12.2019

Skills

  • Product management
  • User experience
  • Regulatory compliance
  • API integration
  • Stakeholder collaboration
  • Team collaboration

Accomplishments

  • Certificate of Merit and award for securing First Rank in First year of Bachelor of Management Studies
  • Certificate of Excellence and award for excellent performance in Third year of Bachelor of Management Studies.

Languages

  • Fluent in English
  • Hindi
  • Marathi

Hobbies and Interests

  • Reading
  • Music
  • Watching OTT content

Personal Information

Date of Birth: 10/02/98

Certifications And Skills

  • Certification in R Programming by Udemy
  • Certification in Microsoft Excel by Udemy
  • MS - Office Suite and Power BI
  • Google Digital Garage - Foundations of Digital Marketing

Timeline

Product Manager

ICICI Bank
09.2023 - Current

Account Manager - Digital Ad Sales

TIMES INTERNET LTD.
01.2022 - Current

Masters - (PGPM) MBA - Marketing

ICFAI Business School

Bachelor of Management Studies -

Bunt's Sangha
SHWETA SINGH