Accomplished Business Development Manager specializing in fintech lending with over 9 years of experience. Demonstrated success in enhancing digital lending operations and optimizing partner ecosystems. Strong skills in end-to-end onboarding and ensuring compliance with regulations.
Overview
11
11
years of professional experience
Work History
Senior Business Manager
One Mobikwik Systems Ltd
05.2022 - Current
Conducted market research and competitive analysis to identify new business opportunities and stay ahead of industry trends.
Identified and onboarded new strategic partners to expand market reach and diversify the credit portfolio.
Negotiated and executed a wide range of legal and commercial agreements, including Non-Disclosure Agreements (NDAs), Master Services Agreements (MSAs), and commercial contracts, to onboard new lending partners and secure strategic business relationships.
Spearheaded the implementation of process automation tools across business operations, which successfully reduced operational costs by 20% and improved overall efficiency by automating routine tasks.
Cultivated strong relationships and ensured seamless collaboration with cross-functional teams, including product, engineering, legal, and finance, to facilitate smooth partner integrations and resolve operational bottlenecks.
Continuously analyzed lending performance data to identify trends and opportunities for growth. Implemented process changes that led to improvements in the approval-to-disbursal ratio and overall portfolio health.
Executive – Team Leader - Operations Manager
GC Web Ventures Pvt Ltd – INDIALENDS.COM
08.2016 - 04.2022
Promoted internally due to consistent performance and initiative in optimizing internal workflows.
Engaged with analytic teams to automate lead capture and financial reporting.
Coordinated with internal stakeholders (credit, tech, legal) for efficient partner go-lives.
Led regular training sessions for sales & operations teams, improving productivity by 25%.
Compiled and published daily and monthly business performance reports and ensuring data accuracy.
Automated recurring reporting processes using Excel, reducing manual effort and increasing report efficiency by 10%.
Process Associate
Premiershield Private Limited
03.2015 - 06.2016
Worked as one-point contact for multiple clients for end to end business operations.
Education
MBA - Finance & Operations
Amity University
Noida, UP
03-2016
Bachelor of Arts - Economic Hons.
Kamla Nehru College
Delhi
04.2001 -
Skills
Lending Operations (LOS/LMS)
Accomplishments
Dashboards: Created visually impactful dashboards in Excel for data reporting by using pivot tables and vlookup. Extracted, interpreted and analyzed data to identify key metrics and transform raw data into meaningful, actionable information