Summary
Overview
Work History
Education
Skills
Timeline
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SIDDHARTH JAISWAL

Technical Product Manager
Bengaluru

Summary

Seasoned Product Manager with 8 years of experience, including 5 years driving 0-to-1 product development and scaling B2B SaaS
platforms. Proven expertise in designing and launching user-centric products that streamline process automation, enhance workflow management, and improve UX and usability. Skilled in integrating APIs, chatbots, and personalization features, enabling businesses to boost platform adoption and achieve tangible business outcomes

Overview

8
8
years of professional experience
2
2
Languages

Work History

Product Manager

AQUERA LABS
Bengaluru
04.2023 - Current
  • SMB Growth: Launched 'Lite' version for SMBs, reducing implementation time by 50%, boosting customer acquisition by 30%, and retention by 18%.
  • Enterprise Operations: Developed Task Management System, reducing manual intervention by 40%. Added IGA features, increasing platform adoption by 25%.
  • Data Insights: Created BI dashboards, enhancing engagement by 30%
  • Customer Experience Management: Created CXM Portal, leading to a 25% increase in cross-sell/up sell conversions

Product Manager

ACCORIAN
Bengaluru
06.2022 - 04.2023
  • Compliance: Launched a security and compliance tool, automating 145+ tasks for a 40% efficiency increase. Enhanced collaboration tools for different roles.
  • Security: Automated IAM reviews for 50+ applications, cutting review time by 30%. Streamlined certifications, improving customer experience.
  • Product Growth: Delivered 450 improvements, secured 100 EOIs, and onboarded 5 paying customers immediately post-launch.

Product Manager

SPRINKLR
Bengaluru
07.2020 - 06.2022
  • Usability: Developed personalized platform UI and homepage, increasing adoption by 25% and speeding up configuration and implementation by 30%.
  • Integration and Automation: Integrated 10 social channel APIs, enhanced automation, improving turnaround time by 40%.
  • Customer Experience: Addressed 2,000+ tickets, cutting recurring issues by 35% and improving CSAT by 15%. Simplified feature management, speeding up rollouts and reducing overhead.

Lead Product Specialist

SPRINKLR
Bengaluru
07.2017 - 06.2020
  • Efficiency: Managed 5,000+ tickets, trained 150+ professionals, and analyzed training needs for 200+ engineers. Developed training and benchmarking tools.
  • Performance: Enhanced ticket closure by 35%, reduced reopens by 40%, and increased CSAT by 15%. Improved productivity by 25%.

Consultant Intern

EY
Bengaluru
01.2017 - 05.2017
  • Business Process Automation: Utilized the Blue Prism tool to create business process automation for clients, improving operational efficiency by automating repetitive tasks
  • Data Analysis and Decision-Making: Leveraged Spotfire for data analysis, enabling clients to make informed business decisions

Education

Post Graduate Program in Product Management -

IIM Indore

Bachelor of Engineering in Information Science -

VISVESVARAYA TECHNOLOGICAL UNIVERSITY

Skills

  • Product Management

  • Project Management

  • Leadership

  • Release Management

  • Stakeholder Management

  • Business Analytics

  • User Experience Design (UX)

  • Product Support

  • Software Documentation

  • New Product Development

Timeline

Product Manager

AQUERA LABS
04.2023 - Current

Product Manager

ACCORIAN
06.2022 - 04.2023

Product Manager

SPRINKLR
07.2020 - 06.2022

Lead Product Specialist

SPRINKLR
07.2017 - 06.2020

Consultant Intern

EY
01.2017 - 05.2017

Post Graduate Program in Product Management -

IIM Indore

Bachelor of Engineering in Information Science -

VISVESVARAYA TECHNOLOGICAL UNIVERSITY

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SIDDHARTH JAISWALTechnical Product Manager