Result oriented Program manager from IIM Kozhikode with 8+ years of experience in launching & scaling business across FMCG & e-commerce. Ability to understand complex business problems and arrive at simple solutions using business analytics & metric-based review mechanisms
Overview
11
11
years of professional experience
Work History
Category Development Manager
Udaan
04.2023 - 11.2023
Planned & executed BAU operations & GTM strategy for Lifestyle business
Executed new launches in marketplace brands and private label
Ensured availability of top SKUs and competitive pricing in the market
Planned stock requirement basis past trend and market input
Identified gaps in supply and arranged alternatives to fix the gap
Streamlined the business process for gauging inputs from demand team
Ensured right category mix to achieve net margin targets
Proposed and executed customer acquisition and retention plan month on month
Designed and executed business enablers and built playbook for execution on ground
Trained the demand team on the job for business pitch and improved conversions
Program Manager
Amazon
04.2021 - 09.2022
Owned Global Sales program and led a team of 20+ Account managers to deliver business goals
Developed AOP & worked with commercial/HR teams to close budget and hiring
Managed end-to-end sales cycle from demand generation to onboarding by efficient management of lead funnel
Guided sellers with listing, pricing & account managed them post launch
Improved discovery by upselling sponsored ads and optimizing ad campaigns
Analyzed data to identify gaps and improve sales across category in all regions
Planned upselling of FBA for top SKUs & monitored inventory to avoid stock outs
Planned & executed deals/coupons during peak sales period resulting in 2.5X sales vs BAU
Scheduled 1:1 with team members to unblock challenges in work, identify their talent and groom for future roles
Collaborated strategically with various programs, negotiated and executed contracts to explore mutual growth
Highlights
Increased weekly productivity by 25% and launched 6.8K sellers (+103% YoY) in CY 2021 by streamlining lead funnel (10% increase in lead flow), customizing pitch decks and cross-selling marketplaces (7% increase in conversion)
Achieved 59% YoY GMS growth in CY 2021 by planning category mix, ensuring inventory, upselling sponsored ads, configuring deals and running incentive driven sales contests during peak sales period
Built live tableau dashboards & implemented metric-based review mechanisms to track business health and ensure 100% achievement of key metrics in CY 2021 despite headwinds from 2nd wave of Covid-19
State Sales Head
AJIO Business - Reliance Retail
10.2018 - 04.2021
Designed AOP for AJIO Business and built the B2B E-Commerce (Fashion & lifestyle) business from scratch in Tamilnadu
Hired, trained & groomed a team of Sales Analytics Lead, 15+ Territory Sales Managers, 200+ Sales Officers on business metrics to achieve goals on DAU ((Daily Active Users), MAU (Monthly Active Users) and NOV (Net Order Value)
Worked along with cross functional teams to ensure smooth user experience for retailers & streamline sales processes
Shared & implemented ideas with leadership on network expansion and product features in storefront app
Led cross functional projects to solve business issues and analyzed data to identify opportunities for improvement
Highlights
Expanded retailer network, built & published excel dashboards to enable team's visibility on business and conducted metric-driven reviews to improve SO productivity by 50% & onboard13K retailers (157% YoY) in FY 20-21
Acquired strategic accounts, fast-tracked orders & scaled order size to deliver 341% YoY revenue growth in FY20-21
Conducted 1st offline sales event for retailers registered in AJIO Business & grossed 10X sales vs daily BAU in FY19-20
Area Sales Manager
Hindustan Coca-Cola Beverages Pvt. Ltd.
04.2015 - 09.2018
Led a team of 6 team leaders & 40+ sales officers to drive sales & distribution of Coca-Cola products in assigned area
Executed rigorously to improve productivity metrics, grow existing accounts and acquire new accounts
Worked along with commercial and marketing teams to limit trade expenses, discounts and improve profitability
Established strong relationships with major accounts and key decision-makers to increase sales
Highlights
· Focused on temple/ college festival activation and did 15% incremental sales in FY16-17.
Increased market shareby 10% by improving stability of distribution & driving outlet expansion in FY17-18.
Design Engineer
Larsen & Toubro Ltd.
07.2012 - 06.2013
Designed switch gear devices in accordance with client specification
Catered to design changes, performed cost estimation during proposal stage and after production of low voltage switch gear
Raised purchase requisition & coordinated with purchase department for planning long lead items
Education
Master of Business Administration - Sales, Marketing and Strategic management
IIM Kozhikode
Kozhikode, KL
2015
B.tech - Electrical & Electronics Engineering
SASTRA University
Thanjavur, TN
2012
Skills
GTM strategy
Program management
Sales operations
Lead funnel management
Business analytics
Business process improvement
Stakeholder management
Team management
Timeline
Category Development Manager
Udaan
04.2023 - 11.2023
Program Manager
Amazon
04.2021 - 09.2022
State Sales Head
AJIO Business - Reliance Retail
10.2018 - 04.2021
Area Sales Manager
Hindustan Coca-Cola Beverages Pvt. Ltd.
04.2015 - 09.2018
Design Engineer
Larsen & Toubro Ltd.
07.2012 - 06.2013
Master of Business Administration - Sales, Marketing and Strategic management
Clinical Documentation Specialist at Acuity Solutions India Pvt Ltd (An IKS Health Company) | Client: Coastal MedicalClinical Documentation Specialist at Acuity Solutions India Pvt Ltd (An IKS Health Company) | Client: Coastal Medical