Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sivaram K

Sivaram K

Chennai

Summary

Result oriented Program manager from IIM Kozhikode with 8+ years of experience in launching & scaling business across FMCG & e-commerce. Ability to understand complex business problems and arrive at simple solutions using business analytics & metric-based review mechanisms

Overview

11
11
years of professional experience

Work History

Category Development Manager

Udaan
04.2023 - 11.2023
  • Planned & executed BAU operations & GTM strategy for Lifestyle business
  • Executed new launches in marketplace brands and private label
  • Ensured availability of top SKUs and competitive pricing in the market
  • Planned stock requirement basis past trend and market input
  • Identified gaps in supply and arranged alternatives to fix the gap
  • Streamlined the business process for gauging inputs from demand team
  • Ensured right category mix to achieve net margin targets
  • Proposed and executed customer acquisition and retention plan month on month
  • Designed and executed business enablers and built playbook for execution on ground
  • Trained the demand team on the job for business pitch and improved conversions

Program Manager

Amazon
04.2021 - 09.2022
  • Owned Global Sales program and led a team of 20+ Account managers to deliver business goals
  • Developed AOP & worked with commercial/HR teams to close budget and hiring
  • Managed end-to-end sales cycle from demand generation to onboarding by efficient management of lead funnel
  • Guided sellers with listing, pricing & account managed them post launch
  • Improved discovery by upselling sponsored ads and optimizing ad campaigns
  • Analyzed data to identify gaps and improve sales across category in all regions
  • Planned upselling of FBA for top SKUs & monitored inventory to avoid stock outs
  • Planned & executed deals/coupons during peak sales period resulting in 2.5X sales vs BAU
  • Scheduled 1:1 with team members to unblock challenges in work, identify their talent and groom for future roles
  • Collaborated strategically with various programs, negotiated and executed contracts to explore mutual growth

Highlights

  • Increased weekly productivity by 25% and launched 6.8K sellers (+103% YoY) in CY 2021 by streamlining lead funnel (10% increase in lead flow), customizing pitch decks and cross-selling marketplaces (7% increase in conversion)
  • Achieved 59% YoY GMS growth in CY 2021 by planning category mix, ensuring inventory, upselling sponsored ads, configuring deals and running incentive driven sales contests during peak sales period
  • Built live tableau dashboards & implemented metric-based review mechanisms to track business health and ensure 100% achievement of key metrics in CY 2021 despite headwinds from 2nd wave of Covid-19

State Sales Head

AJIO Business - Reliance Retail
10.2018 - 04.2021
  • Designed AOP for AJIO Business and built the B2B E-Commerce (Fashion & lifestyle) business from scratch in Tamilnadu
  • Hired, trained & groomed a team of Sales Analytics Lead, 15+ Territory Sales Managers, 200+ Sales Officers on business metrics to achieve goals on DAU ((Daily Active Users), MAU (Monthly Active Users) and NOV (Net Order Value)
  • Worked along with cross functional teams to ensure smooth user experience for retailers & streamline sales processes
  • Shared & implemented ideas with leadership on network expansion and product features in storefront app
  • Led cross functional projects to solve business issues and analyzed data to identify opportunities for improvement

Highlights

  • Expanded retailer network, built & published excel dashboards to enable team's visibility on business and conducted metric-driven reviews to improve SO productivity by 50% & onboard 13K retailers (157% YoY) in FY 20-21
  • Acquired strategic accounts, fast-tracked orders & scaled order size to deliver 341% YoY revenue growth in FY20-21
  • Conducted 1st offline sales event for retailers registered in AJIO Business & grossed 10X sales vs daily BAU in FY19-20

Area Sales Manager

Hindustan Coca-Cola Beverages Pvt. Ltd.
04.2015 - 09.2018
  • Led a team of 6 team leaders & 40+ sales officers to drive sales & distribution of Coca-Cola products in assigned area
  • Executed rigorously to improve productivity metrics, grow existing accounts and acquire new accounts
  • Worked along with commercial and marketing teams to limit trade expenses, discounts and improve profitability
  • Established strong relationships with major accounts and key decision-makers to increase sales

Highlights

  • · Focused on temple/ college festival activation and did 15% incremental sales in FY16-17.
  • Increased market share by 10% by improving stability of distribution & driving outlet expansion in FY17-18.

Design Engineer

Larsen & Toubro Ltd.
07.2012 - 06.2013
  • Designed switch gear devices in accordance with client specification
  • Catered to design changes, performed cost estimation during proposal stage and after production of low voltage switch gear
  • Raised purchase requisition & coordinated with purchase department for planning long lead items

Education

Master of Business Administration - Sales, Marketing and Strategic management

IIM Kozhikode
Kozhikode, KL
2015

B.tech - Electrical & Electronics Engineering

SASTRA University
Thanjavur, TN
2012

Skills

  • GTM strategy
  • Program management
  • Sales operations
  • Lead funnel management
  • Business analytics
  • Business process improvement
  • Stakeholder management
  • Team management

Timeline

Category Development Manager

Udaan
04.2023 - 11.2023

Program Manager

Amazon
04.2021 - 09.2022

State Sales Head

AJIO Business - Reliance Retail
10.2018 - 04.2021

Area Sales Manager

Hindustan Coca-Cola Beverages Pvt. Ltd.
04.2015 - 09.2018

Design Engineer

Larsen & Toubro Ltd.
07.2012 - 06.2013

Master of Business Administration - Sales, Marketing and Strategic management

IIM Kozhikode

B.tech - Electrical & Electronics Engineering

SASTRA University
Sivaram K