Summary
Overview
Work History
Education
Other Languages Known
Mother Language
Personal Information
Timeline
Generic
SMRUTIBHUSHAN BIJAYANANDA DASH

SMRUTIBHUSHAN BIJAYANANDA DASH

Kendrapara

Summary

Overall 7 years of experience in Finance, Collection, Recovery Management, Operation and maintenance of electrical equipment, Building Management system, Customer Relationship Management, and Team Management. Significant experience in conceiving innovative and effective strategies to enhance collection in different products through organizing manner at the agency end. Abilities in Relationship Management which have been put to good use while interfacing with debt customers etc.

Overview

7
7
years of professional experience

Work History

SR. AREA COLLECTION MANAGER

CHOLA MANDALAM INVESTMENT AND FINANCE COMPANY LIMITED
Bhubaneswar
07.2024 - Current
  • LOOKING TO BUCKET-X AND ALL BUCKETS DPD 30+ CASES.
  • Product:-(Secured Business and Personal Loan)
  • Responsible for the achievement of the target assigned by company in Bucket-X and NCL release DPD wise.
  • Handling entire Odisha state with total manpower Strength of 90No.s(BBM-22, BCOM-16, SFE-20 and CFE-32).
  • Daily basis follow-up to all Legal Vendor, BBM, BCOM, SFE and CFE.
  • Maintaining Follow up to all Vendor, CFE & customer, following up with them for closing of the cases within time limit.
  • Implement all legal tools such as SEC-138, SEC-25, Arbitration execution, Advocate Empanel, Bailable and Non-bailable Warrant Execution at Police Station.
  • Maintaining good relationship with all the sales, credit and collection vertical staff members for smooth functioning.
  • Every month 99.50% above achievement in resolution.
  • Responsible for the collection of 700 to 800 cases.
  • Provide the training to BBM, BCOM, SFE & CFE staff for enhancing productivity and quality.
  • Sending everyday MIS to Branch/Area Business managers.
  • Maintaining good relationship with all the staff of Branch office for smooth functioning.
  • Working on Team management as well as Time management on daily basis to provide good service to all customers on minimum/Less time.
  • Always be focused of the goal.

COLLECTION MANAGER

BAJAJ FINSERV
Bhubaneswar
09.2021 - 07.2024
  • Looking To Bucket:(3-5) & Write-off Portfolio
  • Product:-(Unsecured Business and Professional Loan)
  • Tracking Legal activities and prepared related reports.
  • Responsible for Quality Collection to maintain healthy portfolio for the Product, as well as Branch.
  • Maintaining regular follow-up with each & every Agency, Collection Executives, senior Team Leaders to increase collection penetration.
  • Keep close eye on hourly DCA-wise Collection and focus on less performing field executives.
  • Tracking and Responsible for payment/incentives to agency and executives time to time.
  • Responsible for DRR basis collection.
  • Responsible and focused for Rollback and Normalization of delinquency accounts.
  • Responsible for cross sale assigned by company.
  • Attending /Organizing Loan settlement camp at Lok Adalat, other activities to decrease the Risk of the portfolio and penetration of the product as well as to increase the closer.
  • Was handling 8-DCA’s 2-Assistant Manager and 3-Team Leaders in 17-branch's and 2-Agency’s for remote location branch.
  • Always be focused of the goal.
  • -Win" HEROES " Award for the month of January 2024.

ASSISTANT MANAGER-COLLECTION

BAJAJ FINSERV
Bhubaneswar
09.2021 - 01.2023
  • Looking To Bucket:(3-5) & Write-off Portfolio
  • Product:-(Unsecured Business and Professional Loan)
  • Tracking Legal activities and prepared related reports.
  • Responsible for Quality Collection to maintain healthy portfolio for the Product, as well as Branch.
  • Maintaining regular follow-up with each & every Agency, Collection Executives, senior Team Leaders to increase collection penetration.
  • Keep close eye on hourly DCA-wise Collection and focus on less performing field executives.
  • Tracking and Responsible for payment/incentives to agency and executives time to time.
  • Responsible for DRR basis collection.
  • Responsible and focused for Rollback and Normalization of delinquency accounts.
  • Responsible for cross sale assigned by company.
  • Attending /Organizing Loan settlement camp at Lok Adalat, other activities to decrease the Risk of the portfolio and penetration of the product as well as to increase the customer Closer.
  • Was handling 8-DCA’s 2-Assistant Manager and 3-Team Leaders in 17-branch's and 2-Agency’s for remote location branch.

Sr. COLLECTION EXECUTIVE

ICICI BANK
Mumbai
02.2020 - 09.2021
  • Looking To Bucket-X
  • Product:-(Home Loan Collection, DSMG)
  • Maintaining the customer relation by sending notification via phone or email.
  • Responsible for collection of Bkt-x/flow cases.
  • Communicating with the customers regarding their monthly EMI.
  • Negotiating with the debtors to expedite the recovery process.
  • Supervising the subordinates during the collection of payment and giving training to the new employees.
  • Maintaining the accurate documents and pertinent information of customer accounts.

PLANT ENGINEER

RELIANCE COMMUNICATION
Mumbai
02.2018 - 08.2019
  • Department:-(Data Center)
  • Operation and maintenance of BMS (Building management system), electrical equipment’s.
  • Manage shift, man power, and material required for day-to-day requirements of technical as well as non-technical staff including housekeeping staffs.
  • Vendor management for maintenance of electrical equipment’s such as AC, UPS, DG, and transformer etc.
  • Preventive maintenance of electrical system fire-fighting system, HT, LT Panels etc.

Education

MBA - Marketing & Finance

Symbiosis Centre for Distance Learning
Pune
05.2025

B. TECH -

MIET, BHUBANESWAR
Bhubaneswar
05.2015

+2 (SCIENCE) -

S.N. College, Rajkanika
ODISHA
05.2011

10th -

R.N. High School
ODISHA
05.2009

Other Languages Known

  • Hindi
  • English

Mother Language

Odia

Personal Information

  • Current CTC: 7.20 Lacs + Variable
  • Passport Number: Yes
  • Blood Group: A+
  • Notice Period: 90 Days
  • Date of Birth: 07/22/94
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

SR. AREA COLLECTION MANAGER

CHOLA MANDALAM INVESTMENT AND FINANCE COMPANY LIMITED
07.2024 - Current

COLLECTION MANAGER

BAJAJ FINSERV
09.2021 - 07.2024

ASSISTANT MANAGER-COLLECTION

BAJAJ FINSERV
09.2021 - 01.2023

Sr. COLLECTION EXECUTIVE

ICICI BANK
02.2020 - 09.2021

PLANT ENGINEER

RELIANCE COMMUNICATION
02.2018 - 08.2019

MBA - Marketing & Finance

Symbiosis Centre for Distance Learning

B. TECH -

MIET, BHUBANESWAR

+2 (SCIENCE) -

S.N. College, Rajkanika

10th -

R.N. High School

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