Sobhan Srinivas Narahari

Client Focus:

1. Improved Customer Satisfaction.

2. Brand Management

3. Portfolio selling

People Satisfaction:

1. Top Talent Retention

2. Training Upskilling

3. People satisfaction, rewarded & Recognition

4. Diversity Enhancement

5. People Engagement & Fun events.

6. Hiring and recruitment process.

7. Critical position and fulfillment process.

Delivery Quality:

1. Reduce MI Volumes

2. Improve Speed of restoration

3. Backlog management & Risk management

4. Implement Best Practice.

5. Audit Readiness, Service Assurance

Automation:

1. Accelerated Automation to Improve Quality.

Financial Performance:

1. Grow Revenues

2. Improve profitability

3. Invoicing and Forecast management

Security:

1. Safeguarding Client Environments

2. Security compliance and Vulnerability management

Collaboration:

1. Collaboration across teams and shore

2. Engagement during solutions

• Validated results and performed quality assurance to assess accuracy of data.
• Oversaw installation of software programs and hardware systems to meet requirements.
• Applied knowledge of data modeling and statistical analysis to note trends and draw conclusions.
• Investigated and addressed system issues to enhance usability and improve functionality.

• Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications.