Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Timeline
Generic

SOMNATH NAUBATI

Summary

To be associated with a progressive organization that gives me scope to update my skills according to the latest trends, especially in the area of Application Support and be a part of the team that dynamically works towards the growth of organization. Motivated professional offers several years of experience leading cross-functional teams and completing projects on-time. Seamlessly manages workloads and meets challenging deadlines and quality benchmarks.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Software Engineer

Wipro Limited
10.2019 - Current
  • Company Overview: deputed onsite at ICICI bank
  • Lead a team of 16 application support specialists, ensuring timely resolution of user issues and maintaining high service levels across multiple platforms
  • Developed and delivered training sessions for team members, enhancing their technical skills and reducing the need for escalations by 25%
  • Collaborated with development teams to identify recurring issues, leading to the successful implementation of fixes that decreased system downtime by 15%, helping users maintain productivity
  • Analyzed support metrics and trends to create monthly reports that informed upper management, guiding decision-making on resource allocation and process improvements
  • Study of existing code, Architecture, Functionality, and impact analysis for Databases, App & Web Applications
  • Performing disaster recovery Drillʼs every quarter for every application as per RBI guidelines
  • Performing Pre and Post formalities on servers during vulnerability and OS Patching Activity
  • Doing deployments on Production environment after business hours to reduce users impact post UAT signoff
  • Scheduling all activities for patching on servers detailed POA will be shared for maintenance activity or during any network outage
  • Monitor regularly scheduled maintenance activities in all environments
  • Troubleshooting & Resolving issues on servers by Coordination with various Teams
  • Monitoring applications through VUSmart & Dynatrace tools

Associate in Application Service

VARA INFOTECH PVT LTD
08.2016 - 09.2019
  • Company Overview: deputed onsite at ICICI bank
  • Maintenance and monitoring of application services
  • Servers Maintenance and troubleshooting issues with the help of the concerned team
  • Worked on automation of daily work with the help of VB/power‑shell scripts which were used for auto deletion of old application logs and also even for monitoring
  • Performing Pre and Post formalities on servers during vulnerability and OS Patching Activity
  • Implementing of BizTalk 2013
  • Installing & Managing Weblogic11 and 12
  • Doing DR drill activities twice in a year as per RBI guidelines
  • Performing Implementation and Deployment changes on servers as per the requirement of the Application Ownerʼs team
  • Coordinating with the Developers team for carrying out deployment or making suggested changes
  • Responsible for carrying out testing and DR Drill of Live Projects
  • Monitoring applications through OEM, AppDynamics & AppDynamics

System Engineer

3i Infotech Limited
12.2015 - 07.2016
  • Company Overview: deputed onsite at ICICI bank
  • Level 1 support related to issues with application not functional
  • Handling User's & their queries/issues related to the Application / Database & resolve
  • Closing Application and DB-related vulnerabilities with the help of the admin team for closure
  • Coordinating with vendors for their Products & handling issues to get RCA
  • Deployed application patches as per POA given by the Application team
  • Application and Database level backup monitoring and restoration coordinate with Backup team
  • Troubleshooting of issues around services, OS parameters, web server parameters
  • Upgrades, maintenance on OS, Web servers, Antivirus and other system software
  • Deputed onsite at ICICI bank
  • 99% uptime for all applications and servers under my support
  • Monitoring application through OEM & SCOM

Sr. Associate I.T. Engineer

ANB solution Pvt. Ltd.
03.2008 - 12.2015
  • Handling Applications, Databases, and Web Applications
  • Ensure High Availability and provide 100% uptime to all services during production
  • Responsible for raising required tickets and taking corresponding permissions to perform various scheduled activities across different servers
  • Planning and executing DR Drills of our Applications on monthly/quarterly basis
  • Analyzing the transaction volume on the DR site during and post the DR Drill
  • Handling Queries and resolving Application and Database related issues
  • Making available logs and data packets to the Development team and vendors for analysis
  • Attending to queries received from users via FCRM like service request, phone or email
  • 99% uptime for all applications and servers under my support
  • Monitoring application through OEM & SCOM

Education

B.Sc. - Computer Science

VIVA College
Mumbai, Maharashtra

H.S.C. - Science

Divine Image College
Mumbai, Maharastra

S.S.C. -

G. J. Vartak Vidyalaya
Maharastra

Skills

  • Application support
  • Team leadership
  • Incident management
  • User issue resolution
  • Oracle
  • Issue resolution
  • Disaster recovery
  • System monitoring
  • Root cause analysis

Certification

  • OCA (Oracle 9i Certified Associate)
  • Business Analytics with Excel - Simplilearn

Disclaimer

I hereby declare that the above written particulars are true to the best of my knowledge.

Timeline

Software Engineer

Wipro Limited
10.2019 - Current

Associate in Application Service

VARA INFOTECH PVT LTD
08.2016 - 09.2019

System Engineer

3i Infotech Limited
12.2015 - 07.2016

Sr. Associate I.T. Engineer

ANB solution Pvt. Ltd.
03.2008 - 12.2015

B.Sc. - Computer Science

VIVA College

H.S.C. - Science

Divine Image College

S.S.C. -

G. J. Vartak Vidyalaya

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