SONI KUMARI
Assistant Area Manager
Devsai Sportshome Flat No 303 Tower Ace Sector 1 Greater Noida West
Summary
A highly experienced professional with over 7 years of experience in Customer Support, Client Servicing, Business Development. A thorough professional with a proactive attitude and proven track record in sales. Resourceful at maintaining excellent relations with various clients and providing value added customer service, ensuring quality and service norms. Expertise in managing business operations across the market with key focus on top line and bottom-line profitability by ensuring optimal utilization of resources. Good communication & interpersonal skills with strong analytical, problem solving and organizational abilities.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Assistant Area Manager
SBI Life Insurance Company
10.2019 - Current
- New acquisition cross sale life insurance, the sales & service operations, thereby achieving increased business growth
- Interfacing with the clients for suggesting the most viable products range and cultivating
- Relation with them for securing repeat business
- Planning day-to-day strategies, budgets, production schedules, along with resource for data mis
- Leading, mentoring & monitoring the team members to ensure efficiency in process operations
- Meeting of individual & group targets
- Interfacing with Individuals / key influencers among Corporate for ascertaining requirements
- Ensuring speedy resolution of queries & grievances to maximize client satisfaction levels
- Achieving customer satisfaction by ensuring good team performance & results
ARM
Star Union Dai-Ichi Life Insurance Company
04.2017 - 10.2019
- New acquisition cross sale like life insurance, the sales & service operations, thereby achieving increased business growth
- Interfacing with the clients for suggesting the most viable products range and cultivating
- Relation with them for securing repeat business
- Planning day-to-day strategies, budgets, production schedules, along with resource for data mis
- Leading, mentoring & monitoring the team members to ensure efficiency in process operations
- Meeting of individual & group targets
- Interfacing with Individuals / key influencers among Corporate for ascertaining requirements
- Ensuring speedy resolution of queries & grievances to maximize client satisfaction levels
- Achieving customer satisfaction by ensuring good team performance & results
Education
MBA - HR&MARKETING
SWAMI VIVEKANAND SUBHARTI UNIVERSITY
B.A. - SOCIOLOGY HONS
MAGADH UNIVERSITY
XII th - undefined
BIHAR INTERMEDIATE
PATNAX - undefined
CBSE
PATNASkills
Strategy Planning & Management
Personal Information
Date of Birth: 04/12/1988
Married
Hobby -Cooking and Dancing
Spouse
SHASHANK SHEKHAR
Disclaimer
I hereby declare that all the information mentioned by me is true to my knowledge.
Timeline
Assistant Area Manager
SBI Life Insurance Company
10.2019 - Current
ARM
Star Union Dai-Ichi Life Insurance Company
04.2017 - 10.2019
MBA - HR&MARKETING
SWAMI VIVEKANAND SUBHARTI UNIVERSITY
B.A. - SOCIOLOGY HONS
MAGADH UNIVERSITY
XII th - undefined
BIHAR INTERMEDIATE
X - undefined
CBSE
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