Summary
Overview
Work History
Education
Skills
Personal Information
Job Description
Awards
Languages
Timeline
Generic
SONIYA VISHAL DURAPHE

SONIYA VISHAL DURAPHE

Talegaon Dabahade

Summary

Dynamic sales professional with extensive experience at Modi Hyundai, excelling in client relationship management and sales strategies. Proven track record in driving business development and enhancing customer retention. Strong leadership and effective communication skills have consistently led teams to exceed sales targets and improve operational efficiency.

Overview

4
4
Languages
18
18
years of professional experience

Work History

Assistance Sales Manager

Modi Hyundai
01.2024 - Current

Assistance Sales Manager

Crystal Auto Kia
03.2022 - 11.2023

Customer Care Manager

Crystal Auto Kia
03.2020 - 02.2022

Quality Manager - Sales

Nexa Kharghar (Simran Motors)
07.2016 - 01.2020

Customer care Manager- Service

Platinum Chevrolet
06.2014 - 06.2016

Assistant Customer Relationship Manager- Sales

Ace Kudale
12.2012 - 06.2014

Sr. Customer relation Executive-Sales

Vidyut Motors Pvt. Ltd
02.2011 - 12.2012

Quality Engineer

Mask Polymers Pvt. Ltd
01.2010 - 02.2011

Customer Service Associate

Overnite Express International Couriers Ltd
06.2008 - 01.2010

Education

B.C.S - Computer Science

M.B.A - HR & CRM

Skills

  • Sales strategy
  • Sales Operations
  • Sales Planning
  • Sales forecasting
  • Lead Generation
  • Lead qualification
  • Customer management
  • Client management
  • Client retention
  • Business development
  • Market Knowledge
  • Sales Training
  • Promotional Campaigns
  • Marketing Activities
  • Cost Negotiation
  • CRM software proficiency
  • Communication Skills
  • Organizational Skills
  • Time management
  • Problem Solving
  • Adaptability to change
  • Negotiation skills
  • Team collaboration
  • Team management
  • Management Skills
  • Leadership
  • Strong leadership
  • Team Player
  • Vendor Management
  • Sales team supervision
  • CRM software proficiency
  • Sales pipeline management
  • Sales Operations
  • Strong leadership
  • Team management

Personal Information

  • Date of Birth: 03/11/88
  • Marital Status: Married

Job Description

  • Maintain inventory records and Plan sales promotion activity on ageing stock liquidation
  • Keeping track on Margin rotation case to case basis
  • Preparing, maintaining, and updating all types of report and data on monthly and yearly basis.
  • Coordinating with all branch manager across group regarding any updates and marketing support.
  • Work with fresher to let them lead independently in short span to achieve organizational goal.
  • Majorly Handling the queries & complaints of customers and providing them proper feedback.
  • Monitoring all tasks for CREs, Tele-callers & also TMEs of the dealership.
  • Helping the sales team by doing proper follow up with customers for realization of payment & booking forms within given credit period.
  • Planned various sales promotion and coordinate with various departments
  • Acknowledge and reward team and team member accomplishments, as well as exceptional performance

Awards

  • 2022, Top Performer Pan India, DCSI Survey, Kia India
  • 2016-17, Employee of the Month, Nexa Showroom Simran
  • 2016-17, Best QM Batch, MSIL
  • 2016-17, Quality Manager with Zero Complaint 3 Months in A Row, MSIL
  • 2014-15, Best SMR practice [86 Cars in A Day], GM

Languages

English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Native
Native
German
Beginner
A1

Timeline

Assistance Sales Manager

Modi Hyundai
01.2024 - Current

Assistance Sales Manager

Crystal Auto Kia
03.2022 - 11.2023

Customer Care Manager

Crystal Auto Kia
03.2020 - 02.2022

Quality Manager - Sales

Nexa Kharghar (Simran Motors)
07.2016 - 01.2020

Customer care Manager- Service

Platinum Chevrolet
06.2014 - 06.2016

Assistant Customer Relationship Manager- Sales

Ace Kudale
12.2012 - 06.2014

Sr. Customer relation Executive-Sales

Vidyut Motors Pvt. Ltd
02.2011 - 12.2012

Quality Engineer

Mask Polymers Pvt. Ltd
01.2010 - 02.2011

Customer Service Associate

Overnite Express International Couriers Ltd
06.2008 - 01.2010

B.C.S - Computer Science

M.B.A - HR & CRM

SONIYA VISHAL DURAPHE