Sourish Raut

• Handling P&L of the cluster.
• Cross-functional working with the Demand and EV teams.
• Team handling in the cluster.
• Starting new initiatives for cluster growth.
• Training and development of the reporting employees.
• Maximized revenue growth with strategic planning, market analysis, and targeted marketing campaigns.
• Evaluated performance metrics regularly to identify areas for improvement in customer service standards
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• Handling Restaurant Partner Issues.
• Ads Selling for Growth.
• Finance Issues of the Partner.
• New onboarding of the partners.
• Looking after the P&L of the given location.
• Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
• Analyzed sales and customer data to identify trends and opportunities for increased profitability.

City Lead (5 months)

• Leading Supply and Operations for the City.
• Meetings with BMC officials for event and parking-related problems.
• Managing the ops and supply team for city growth.
• Looking after the City P&L.

Business Development Manager (7 months)

• Onboarding of MCGM and MMRDA Parking Sites.
• Making parking visible for customers for pre-bookings.
• Sale of Parking Ticketing System (POS Machines).
• Valet Services to Restaurants, Banquets, and On-Demand Valet.
• Optimized resource allocation across various departments in order to achieve desired outcomes efficiently while minimizing costs.

Assistant Business Development Manager (8 months)

• New Acquisitions of Restaurants.
• Farming of dormant accounts.
• Tracking daily orders and helping the partners grow.
• Restaurant QR codes for contactless ordering.
• Increased client base by identifying and targeting new business opportunities.

Sales Account Manager (15 months)

• Onboarding required QOS according to the categories.
• Managing clients to grow business.
• Handling payment-related issues.
• Managing the post-sales team.
• Working closely with the ops team for a better customer experience.
• Achieved higher client satisfaction ratings through consistent communication and problem resolution.

Senior Sales Manager (8 months) (Bangalore)

• City Launches.
• Managing city-level operations for new cities.
• Training and hiring of a new sales team in the launched city.
• End-to-End Launched Cities: Jhansi, Shimla, Dharamshala, Raipur, Nagpur.

Account Manager (14 months) (Mumbai).

• Acquiring the required restaurants in the given area.
• Upselling of old accounts with higher commissions
• Signing exclusive deals with restaurants for ordering.
• Growing low-order restaurants via ATL and BTL activities.

Vendor Manager (12 months), Mumbai.

• Training restaurants on using the Swiggy app.
• Cataloging of the menu.
• Photoshoot for new restaurants.
• Managing menu revisions, edits, and cancellations of restaurant partners.