Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Awards activities
Accomplishments
Software
Interests
Timeline
Generic
SRINIVAS M REDDY

SRINIVAS M REDDY

Order Management Associate
Bangalore,Karnataka

Summary

Experienced Order Management Specialist with a strong background in end-to-end order processing, and cross-functional collaboration. Skilled in utilizing advanced Excel, Power BI, and SAP ERP to streamline operations and enhance efficiency. Certified in power and Excel, demonstrating a commitment to ongoing professional development. Consistently achieves SLA targets and delivers high-quality results, resulting in a 20% improvement in operational efficiency. Seeking to enhance my role in supply chain management and operations by leveraging data analysis and innovative strategies to streamline processes, improve efficiency, and contribute to organizational growth

Overview

2025
2025
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
3
3
Languages

Work History

Sr. Process Associate

Siemens Technology & Private Ltd
4 2022 - Current
  • Managed high-volume order processing with 90% SLA compliance for accuracy and timeliness.
  • Streamlined order management processes, achieving a 20% efficiency improvement.
  • Collaborated with sales, logistics, and regional stakeholders to resolve order-related issues.
  • Prepared detailed performance reports for management, aiding strategic decisions.
  • Trained in multiple processes, ensuring seamless month-end closures.
  • Initiated and streamlined dispatch clearance processes, ensuring timely approvals and accurate documentation for on-time deliveries.
  • Proactively managed payment follow-ups and Accounts Receivable (AR) collection, achieving a consistent reduction. in overdue payments

O2C Operation associate

Accenture Service Private Ltd
12.2020 - 04.2022
  • Resolved customer disputes and escalations with a 95% resolution rate within SLA timelines.
  • Created and maintained the CSL4 report for robust SLA and KPI tracking.
  • Consistently achieved over 90% quality and productivity across two quarters.
  • Updated daily dashboards and provided actionable insights to leadership.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Education

MBA - Finance and Marketing

T John College
Bengaluru, India
09.2018 - 10.2020

BCOM - Accounting & Taxation

Jain College
Bengaluru, India
06.2014 - 05.2017

Skills

Order Management

Certification

Data Analysis and Visualization with Power BI

Disclaimer

I hereby declare that all the information given above is true and correct to the best of my knowledge. All the information shared in the resume is correct, and I take full responsibility for its correctness.

Awards activities

  • Received Business award - Star of the month
  • Star Performer award for highest productivity of the month
  • Appreciation for excellent performance in maintaining Quality and SLAs
  • Nominated for Treasury Award 2023

Accomplishments

    Received Business award - Star of the month

    Star Performer award for highest productivity of the month

    Appreciation for excellent performance in maintaining Quality and SLAs

    Nominated for Treasury Award 2023

    Star Performer award 2024 for continuously meeting the targets

Software

SAP SD End User

Power BI

Advanced Excel

Interests

Data analysis and visualizations

Supply chain trends

Learning emerging technologies, such as generative AI

Timeline

O2C Operation associate

Accenture Service Private Ltd
12.2020 - 04.2022

MBA - Finance and Marketing

T John College
09.2018 - 10.2020

BCOM - Accounting & Taxation

Jain College
06.2014 - 05.2017

Sr. Process Associate

Siemens Technology & Private Ltd
4 2022 - Current

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SRINIVAS M REDDYOrder Management Associate