Summary
Overview
Work History
Education
Skills
Websites
Certification
Projects
Hobbies and Interests
Languages
Timeline
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Sruthi R. Nandan

Gurugram

Summary

Dynamic logistics professional with proven expertise in branch operations management at DTDC Express Ltd. Skilled in optimizing supply chain processes and enhancing customer service. Proficient in data analysis and effective communication, driving operational excellence and ensuring adherence to KPIs. Committed to fostering cross-functional collaboration and problem resolution.

Overview

2
2
years of professional experience
1
1
Certification

Work History

BRANCH HEAD

DTDC EXPRESS LTD
04.2025 - Current
  • Oversaw in-bound and out-bound operations at branch, ensuring timely compliance with operational timelines.
  • Coordinated all pickup and delivery operations for the branch.
  • Maintained prescribed service levels for all DTDC products, including PTP and e-commerce shipments.
  • Monitoring & ensuring timely arrival and departure of vehicles from the branch.
  • Ensured branch adherence to standard operating procedures for all operational processes.
  • Addressed customer inquiries at the branch, working closely with the help desk team.

SALES INTERN

SKYBRIDGE FREIGHT INDIA PVT. LTD.
07.2024 - 10.2024
  • Acquired hands-on experience in air and ocean freight operations.
  • Managed daily tasks including import/export documentation, and customer service.
  • Conducted market research to identify potential clients and industry trends.

Education

MBA - LOGISTICS AND SUPPLY CHAIN MANAGEMENT

NSB ACADEMY
BENGALURU
01-2024

BBA - GENERAL

CHAUDHARY CHARAN SINGH UNIVERSITY
MEERUT
01-2021

Skills

  • Branch operations management
  • Logistics & Supply Chain Operations
  • Vendor Management
  • Client relationship management
  • Operational reporting
  • Performance metrics
  • Lean Six Sigma
  • Microsoft Excel
  • Incoterms 2020
  • Cross-functional team collaboration
  • Problem resolution
  • Staff supervision
  • Effective communication

Certification

• Lean Six Sigma Green Belt Certification, 06/01/24
• Certificate program on ports and shipping management offered in alliance with Indian Maritime University by NSB Academy, 03/01/24
• Master Trail Certificate (MIP) NSB Academy, 03/01/24
• Warehouse Management: Principles, Trends and Processes by Alison, 11/01/23

Projects

  • Supply Chain Management Towards Sustainability: A Case Study of Nike’s Practices, Analyzed Nike’s sustainable supply chain strategies, focusing on green logistics, ethical sourcing, circular economy, and carbon footprint reduction. Evaluated the role of sustainable procurement, eco-friendly materials, and CSR initiatives in achieving long-term environmental and economic goals.
  • Compliance with International Regulations for Air Transportation of Dangerous Goods (DG): A Case Study of CargoQuest Pvt. Ltd., Examined international air cargo regulations for transporting hazardous materials, ensuring compliance with IATA Dangerous Goods Regulations (DGR), ICAO guidelines, and safety protocols. Assessed risk management, labeling, documentation, and packaging requirements to enhance operational safety.

Hobbies and Interests

  • Interests: Theatre, Photography, Badminton.
  • Achievements: Classical Bharatnatyam Dancer (5+ years); Oil paintings displayed at India Habitat Centre (2017).

Languages

  • English
  • Hindi
  • Malayalam
  • Tamil

Timeline

BRANCH HEAD

DTDC EXPRESS LTD
04.2025 - Current

SALES INTERN

SKYBRIDGE FREIGHT INDIA PVT. LTD.
07.2024 - 10.2024

MBA - LOGISTICS AND SUPPLY CHAIN MANAGEMENT

NSB ACADEMY

BBA - GENERAL

CHAUDHARY CHARAN SINGH UNIVERSITY
Sruthi R. Nandan