Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
CustomerServiceRepresentative

SUBRAMANIAN. P

E -Commerce Retail
Chennai

Summary

Seeking assignments in Business operations with an organization of repute Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

7
7
years of professional experience

Work History

Catalog Lead

Amazon Development Centre Pvt Ltd, Chennai
04.2022 - Current
  • Lead in NA & EU wide competitive pricing
  • Handling WBR and MBR reports
  • Complete end to end ownership of category
  • Quarterly Operational and Growth plan Management
  • Identifying and Analyzing Customer Demand
  • Performed Deep Dive analysis on Mapping data and fixed Price configuration issue in pricing UI. Decreased manual effort by 40% ( NVA)
  • Demand Spike Monitoring
  • Product Liquidation
  • Inventory Management
  • Stakeholder Management
  • Promotions Management
  • Selection Expansion and Management
  • Onboarding 3rd Party Sellers under retail pricing
  • Liaising Price with Stakeholders & Vendor Managers
  • Handled critical sale events like Prime Day Sale, Black Friday Sale & Cyber Monday
  • Tracking associate’s performance, Productivity & accuracy, behavioral activities and providing feedback
  • Proficient in steering bottom line profitability by ensuring optimal utilization of available resources
  • Ability to handle multiple tasks with aggressive approach to meet deadlines and deliverables; interacting effectively with customers and management
  • Ability to support and sustain positive work environment that fosters team performance with strong communication and relationship management skills
  • Achieved or exceeded company-defined goals.

Catalog Specialist

10.2018 - 03.2022
  • Sale Optimization
  • Analyzing Product Trend
  • Analyzing Portfolio Performance
  • Weekly status report
  • Customer Buying Frequency
  • Worked on Various internal tools as Zeus, Zircon, User Action Tool
  • Action plans to stay competitive
  • Analyzing key metrics on price competitiveness
  • Reducing pricing gaps and defects by 15% QoQ by which Increased Approval rate.
  • Insights for tool creation
  • Assisted with day-to-day operations, working efficiently and productively with all team members
  • Resolved problems, improved operations and provided exceptional service

Retail Associate

Google
03.2016 - 10.2018
  • Keyword Research
  • AdWords & SEO Process
  • Tool Automation using Excel-Macros
  • Competitor Pricing Analysis
  • Worked on Various internal tools as Perseus, Zircon, Clement, Etc.
  • Client Interaction for Project execution and issue handling
  • Catalog Enrichment
  • Content Development
  • MS Excel
  • Image Processing
  • Online searching techniques
  • Aspect Value grouping

Education

Bachelor of Mechanical Engineering -

CARE School of Eng, Anna University
Trichy
2013

Higher Secondary -

St Antony’s Matric Higher Secondary School
Karur
03.2009

Skills

  • Project Management
  • Microsoft Excel
  • Microsoft Power BI
  • Leadership Microsoft Office
  • Stakeholder Management
  • Communication
  • Data Management
  • Market Research
  • Team Management
  • Analytical Skills
  • Data Analysis
  • Power BI ,SQL
  • Business Development
  • Problem Solving

Accomplishments

• Got “Above and Beyond” award by then Vice President of Amazon Retail - “Jason Murray” in Q4 ‘17

• Got two Star of the month Awards - Hercules in Q2 ‘19(Pricing Analyst) & Q3 ‘21(Catalog Specialist).

• Promoted to Catalog Specialist in the First promotion cycle with the Best 360-Degree rating amongst 257 employees.

• Got “Push Boundaries” award in Aug ’16 & in June’17 for exceeding the targets.

• Got “Think Customer” award in Dec’16 for analysis & increase of coverage in CNET.

• Got “Collaborate to Win” Team award as best performing team in Mar’18.

Languages

English
Intermediate (B1)

Timeline

Catalog Lead

Amazon Development Centre Pvt Ltd, Chennai
04.2022 - Current

Catalog Specialist

10.2018 - 03.2022

Retail Associate

Google
03.2016 - 10.2018

Bachelor of Mechanical Engineering -

CARE School of Eng, Anna University

Higher Secondary -

St Antony’s Matric Higher Secondary School
SUBRAMANIAN. PE -Commerce Retail