Job Search Status
Open to workDesired start date: Immediately
Work Type
Full TimeContract WorkLocation Preference
RemoteHybridOn-SiteOpen to relocation: Yes
Open To Work
Verified
This profile is verified using an email address.
Sudeep Mishra
Pune,Maharashtra
Work Preference
Summary
A results-driven IT professional with over 15 years of diverse experience in product management, project management, IT service delivery, and process optimization. Expert in driving product realization within OSS domain, skilled at leading and mentoring cross-functional teams to achieve strategic objectives and elevate customer satisfaction. Proven ability to deliver customer-centric solutions that align with business goals and enhance operational efficiency.
Overview
4
4
Certificate
15
15
years of professional experience
2
2
Languages
4
4
years of post-secondary education
Work History
Product Manager
Tierone OSS Solution India Pvt. Ltd.
09.2021 - 11.2025
- Managed key products: Enterprise Customer Portal (SaaS), Edge Authority, Commercial Portal.
- Conducted comprehensive market research and competitor analysis.
- Defined product vision, roadmap, and strategy.
- Gathered and prioritized customer requirements.
- Developed detailed PRDs and BRDs.
- Collaborated with marketing and sales teams.
- Managed product development timelines.
- Monitored and analyzed product performance metrics.
- Designed intuitive UI/UX wireframes.
Assistant General Manager (Automation & Process Management)
Vodafone Idea Limited
02.2019 - 09.2021
- Led key projects: Robotic Process Automation, Chatbot, Work Force Management, HPSM Process Improvement.
- Requirement gathering and analysis.
- Collaborated with process SMEs and Delivery Managers.
- Conducted gap analysis and provided technical consulting.
- Delivered Chatbot POCs.
- Integrated automation solutions with CRM.
- Streamlined operations processes.
Assistant Manager (New Product Introduction & Integration)
Tata Communications Limited
10.2010 - 12.2018
- Led key projects: ILL/GVPN Zero touch provisioning, India International Integration.
- Took ownership of New Service Integration.
- Executed resource and service management process designs.
- Collaborated with project managers.
- Mentored project team and cross-functional partners.
- Managed E2E delivery for customer service.
Education
B.Tech / B.E. - Electronics and Telecommunication Engineering
Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV)
05.2005 - 05.2009
Skills
- Product Management
- SaaS Applications
- Requirement Analysis
- Competitor Analysis
- Project Management
- Cross-Functional Supervision
- Strategic Planning
- Software Development Life Cycle
- Workforce Management
- Market Research
- Product Implementation
- Go-to-market strategy
- Roadmap development
- Stakeholder management
- Product strategy
- End to end feature delivery
- Tradeshow promotion
- Use case study generation
- Jira, atlassian, rally
- Prioritization and execution
- Customer training
- User experience optimization
Certification
- ITIL Practioner in ITSM (CSI)
- ITIL Foundation
- Business Analyst (Automation Anywhere)
- Generative AI Foundation
Timeline
Product Manager
Tierone OSS Solution India Pvt. Ltd.
09.2021 - 11.2025
Assistant General Manager (Automation & Process Management)
Vodafone Idea Limited
02.2019 - 09.2021
Assistant Manager (New Product Introduction & Integration)
Tata Communications Limited
10.2010 - 12.2018
B.Tech / B.E. - Electronics and Telecommunication Engineering
Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV)
05.2005 - 05.2009
Languages
- English
- Hindi
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Projects
- NaaS Assurance Automation Project, TierOne OSS Solutions India Pvt. Ltd., Developed a solution for NaaS product/service assurance automation.
- Edge Management Solution for 4G/5G ODU Devices Network, TierOne OSS Solutions India Pvt. Ltd., Provided an edge network management solution for 4G/5G ODU devices.
- Centralize Fault Management, TierOne OSS Solutions India Pvt. Ltd., Implemented a centralized fault management system for B2B enterprise services.
- Chatbot & Robotic Process Automation, Vodafone Idea Ltd., Automated mundane tasks through Chatbot development and Robotic Process Automation.
- ILL Zero Touch-O2C Automation, Tata Communications Ltd., Streamlined E2E workflow for customer order creation.
- India-International Integration-iCube, Tata Communications Ltd., Integrated domestic and international inventory management systems.
Experience
15 Years 1 Month
Personal Information
Title: Product Manager
Languages
- English
- Hindi
Languages
Hindi
Native language
English
Proficient (C2)
C2
Interests
Music
Bike Riding
Traveling
Sports