SUDHARSHINI M H

People Leader

• Build, enable, engage and drive transformational teams
• Focus on technical excellence and performance excellence of team members
• Build succession plan and individual development plan for team members success

Sales leader

• Establish key stakeholder relationships in customer accounts
• Manage channel ecosystem relationship to drive specialty product business
• Engage in strategic growth and planning for business forecast and execution plan
• Create initiatives to drive funnel development activities and track progress

Collaborative Leader

• Work with cross segment business and technical leads to highlight business engagements and coverage required
• Work with customer experience teams to drive adoption and oversee key projects
• Work with technical support teams on critical escalations to manage customer satisfaction
• Engage with product and Engineering teams to understand and influence roadmap

• Hired as part of Incubation team to host and manage worldclass creative studio setup in Bangalore
• Built worldclass studio with high end equipments and setting up edit stations to the servers in the IDC. The studio aimed at hosting LinkedIn influencers, creating podcasts and interview series for the platform
• Established fiber connectivity from Editing room to IDC and provisioned storage for pre and post production. Managed infrastructure for over a quarter until teams expanded.
• Hired and expanded team with 2 administrators and 2 developers and 1 contract resource to help manage edits for internal events
• Worked with regional leads in establishing ‘Follow the Sun’ model to manage global content technology engineering infrastructure across the globe. Regions included NAMER, EMEA and APJ [India]

• Drove initiatives for centralized monitoring solution for CTE, workload migration to Azure cloud, Ø Accountable for driving technical sales for enterprise customers across India for VMware End user computing business, including desktop virtualization and mobile technologies Ø Nurture and guide a team of 5 resourceful team members in being significant contributors for the EUC business Ø Validate pipeline to advance sales opportunities to closure and closely monitor progress

• Managed a competent team supporting VSPPs, ISVs, OEMs and ISRs Ø Enabled the teams to be self-sufficient, supported as their backup, motivated them to be the differentiators in the roles they serve Ø Rated 4/5 as their manager in voice of VMware survey Ø Consistently received positive feedback for making a successful team even today and have established a great trust factor Ø During the tenure as a manager, supported large cloud opportunities and performed workshops to key customers across India Ø Ensured the team adhered to process discipline Ø Motivated and urged the teams to focus on domain specializations
• RESUME

• VCloud Director and vRealize Automation Solutions Ø Key responsibilities included supporting, service provider partners in adopting, solutions to offer cloud services and worked with leading service providers in India
• During my tenure in this role, the service provider business grew 100% YoY contributing significantly to the country business, given the opex model we had to drive in Indian Market Ø Supported rest of India team during workshops, proof of concepts, use cases definition tailored to verticals related to cloud solutions Ø Worked with R&D Teams to identify key customer used cases to be incorporated to product future releases Ø Planned, designed and setup hands-on-labs for VMware India flagship event, VFORUM for 3 consistent times offering various products hands- on-labs sessions to VMware customers and partners
• Rewards:
• APJ Contributor Award for Q2 2012

• At a time when there were 2 major products available to customers
• Solely supported South[Exculding TN] and srilanka for commercial business [Field, Inside Sales, partner network] from a presales standpoint
• Activities included solution design, sizing, TCO/ROI, proof of concepts, product and solution presentation to customers, partners and in VMware and VMware partnered events Ø Served as the subject matter expert for VMware cloud solutions including

• Being a part of professional services team, started off as onsite resident
• Engineer, Intel
• Subsequently moved to consulting roles involved in some of the largest storage migration projects for NetApp India customers
• Took up virtualization practice and was involved in P2V migration projects from early 2008 onwards
• Skills focused on consulting [post and pre sales] activities influencing sales, storage, backup and DR technologies
• Beyond regular call of duties, conducted training for partners, team members and Newbies’ to scale up to speed on NetApp Technologies
• RESUME
• Rewards:
• PS Excellence Award in Q2 FY08
• Rewarded for the successful completion of customer Project which involved parallel migration across locations
• Rewarded for hosting a training program for the partner engineers

• Was part of pilot batch which started in India to provide technical support
• EMEA enterprise customers for HP Proliant, Netscalar servers and
• Enterprise SAN storage

• Extend technical support to Dell Desktop Hardware and Windows operating systems to Corporate Clients in North Americas Region Ø Played key role, as an analyst, part of special team, for providing enterprise desktop solutions, focusing on, effective resolution and customer satisfaction
• Rewards: Awarded for being in the top 10 for first time fix consistently for 2 quarters at Dell