Sujeet Yadav
Process Knowledge with and Compliance Monitoring expert
Noida,UP
Summary
Seeking Operational assignments in Business Operations/ Development with a growth oriented organization.
PROFESSIONAL SYNOPSIS Associated with EXL (Property & Casualty) in capacity of a Senior Process Associate (Since April, 2016). Expertise in Underwriting End to End and ensuring 100% accuracy. Audits as per line compliance End to End, and gaining expertise in how underwriting plays an important role in insurance Proven skills in managing performance organize & prioritize work and juggle in multiple tasks in sync with the business objectives. I am a self motivated individual for achieving business and individual goals An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving, attention to detail & organizational abilities. Possess a flexible & detail oriented attitude
Overview
9
9
years of professional experience
4024
4024
years of post-secondary education
Work History
Senior Process Associate
EXL
04.2016 - Current
- Led process improvement initiatives that enhanced operational efficiency and reduced turnaround time for client deliverables.
- Conducted regular audits of operational processes to identify bottlenecks and recommend actionable solutions to enhance workflow efficiency.
- Mentored junior staff on best practices in data analysis and report generation, fostering a culture of continuous learning and development.
- Expertise in Underwriting End to End and ensuring 100% accuracy.
- Audits as per line compliance End to End, and gaining expertise in how underwriting plays an important role in insurance.
- Strong analytical, problem solving, attention to detail & organizational abilities.
- Transaction review with timeliness (TAT), 100% accuracy, and up to 100% capacity utilization.
- Process the endorsement as per Request type (Auto/General liability/Property) with the help of all the related information.
- Process the in sequence policy and out of sequence as per endorsement effective date.
- Review the final document of endorsement copy before sending to broker.
- Utilizing client feedback for better service production and quality.
- Providing process related reports to leadership and client via emails as and when required.
- Value addition to the process and team and living up EXL values.
- Creating and sustaining a dynamic environment that fosters learning and motivates high performance amongst associates.
- Led initiatives to streamline process workflows, resulting in improved operational efficiency and reduced turnaround times.
Education
BSC - Pass
Sikkim Manipal University
Ghaziabad, UP2014
10+2 -
UP Board
Gorakhpur, UPInterests
Painting
Reading Books
Sports (Cricket & Chess)
Travelling
Learning new skills
Organisational Experience
QUATRRO, Fraud Analyst, 07/01/14 to 04/30/16, Analyze data from multiple sources to identify discrepancies, spot fraud, and eliminate suspicion., Supported the team to meet the TAT and accuracy and always help the team in a deadly situation., Contributing in resolving the team queries and helping the new joiners in understanding the process as in when required., Have taken the responsibility to take care of the daily volume in all the work type., Delegation and execution of work in the absence of Team Manager.
Personal Information
- Date of Birth: 01/01/90
- Gender: Male
Training
- SOP and E-mail writing Skills
- Corporate Etiquette
- Presentation Skills
Core Competencies
Transaction review with timeliness (TAT), 100% accuracy, and up to 100% capacity utilization., Review the policy as per priority and ensuring the endorsement is in scope or out of scope., Process the endorsement as per Request type (Auto/General liability/Property) with the help of all the related information., Process the in sequence policy and out of sequence as per endorsement effective date., Review the final document of endorsement copy before sending to broker., Utilizing client feedback for better service production and quality., Providing process related reports to leadership and client via emails as and when required., Responsible for Planning and organizing Events for Team in the company Support for team associates for quality, error minimization, and productivity Value addition to the process and team and living up EXL values., Ensuring timely & accurate work flow and distribution of work as per Work Flow Management., Leading, training, mentoring & monitoring the performance of associates to ensure efficiency in process operations and meeting of individual & group targets., Creating and sustaining a dynamic environment that fosters learning and motivates high performance amongst associates.
Timeline
Senior Process Associate
EXL
04.2016 - Current
BSC - Pass
Sikkim Manipal University
10+2 -
UP Board
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