Sumit Agrawal
Senior Process Associate
Pune
Summary
Process Associate experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Skillfully identifies, plans and implements prioritized projects for organizational transformation. Advanced Shipping documentation proficiency and demonstrated skill managing and driving multiple projects with minimal supervision.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Senior Process Associate
Tata Consultancy Service
Mumbai
08.2018 - 01.2023
- Met month-end reporting objectives and deadlines.
- Leveraged accounting software to perform data entry and prepare reports and statements while minimizing errors.
- Performed quality assurance checks to help company create products and services that met needs, expectations and requirements of customers.
- Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Offered data-driven recommendations to align company strategies and process improvement initiatives.
- Prioritized initiatives to increase success rates of strategic projects.
- Participated in special projects to increase productivity and make meaningful impact on company and mission.
- Supervised processes to eliminate weak points or bottlenecks in business operations.
- Evaluated product or service by analyzing and interpreting data and metrics.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Met with clients to maintain communication to enhance teams' execution on new products.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
Equity Research Intern
Growth Arrow
Mumbai, MH
05.2021 - 08.2021
- Provided investors with detailed ratings based on overall earnings performance.
- Analyzed information to determine viability and rebalance portfolio.
- Generated ideas within various sectors.
- Trained subordinates on quality control within critical databases.
- Conducted in-depth analysis for upcoming offerings.
Education
MBA - Finance
Sinhgad Institute of Business Management
Mumbai 01.2021 - 06.2022
BBA - Accenting And Administration
Institute of Management Research And Development
Mumbai 03.2015 - 05.2018
High School Diploma -
R.C. Patel Junior College
Shirpur 03.2013 - 03.2015
Skills
Verbal and written communication
Timeline
Equity Research Intern
Growth Arrow
05.2021 - 08.2021
MBA - Finance
Sinhgad Institute of Business Management
01.2021 - 06.2022
Senior Process Associate
Tata Consultancy Service
08.2018 - 01.2023
BBA - Accenting And Administration
Institute of Management Research And Development
03.2015 - 05.2018
High School Diploma -
R.C. Patel Junior College
03.2013 - 03.2015
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