Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Sunakshi Rana

Sunakshi Rana

Summary

An HR professional with 9+ years of experience specializing in Employee Relations, POSH Compliance and HR Business Partnering. I have expertise in grievance handling, disciplinary action, investigations, Conflict resolution, policy implementation, employee engagement, and performance management. I am POSH Certified (2023) with a strong record in driving positive workplace culture and compliance with labor regulations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

HR/ER – Process Manager

eClerx Services Ltd
08.2022 - 01.2025
  • Manage complex employee relations cases, including grievances, misconduct, disciplinary actions, and workplace investigations, ensuring fair and timely resolutions.
  • Led internal investigations; prepared investigation reports, documented findings, and recommended corrective/punitive actions in alignment with legal and disciplinary policies.
  • Facilitated training and policy awareness programs, driving a culture of accountability and respect.
  • Partnered with business leaders on ER advisory, conflict resolution, and risk analysis, delivering people-first solutions.
  • Ensured timely closure of all disciplinary and non-disciplinary cases in line with governance SLAs.
  • Maintained ER records, shared trends with business leaders, and developed risk mitigation plans.
  • Supported performance appraisals, promotion cycles, and PIPs, contributing to workforce development.

Sr. HR Manager

Manras Technologies Pvt Ltd
06.2020 - 07.2022
  • Handled employee relations issues and conducted internal disciplinary investigations.
  • Led internal investigations, documented findings, prepare the investigation reports and recommended corrective actions as per the disciplinary policy and guidance under the legal team.
  • Facilitate training & awareness programs and trainings on policies.
  • Led employee engagement programs including R&R initiatives and team-building activities.
  • Oversaw performance management cycles and improvement plans.
  • Managed payroll coordination for ~200 employees and statutory compliance (PF, ESIC, TDS, etc.).

Senior HR Consultant (HRSS)

Genpact India
08.2015 - 10.2018
  • Managed HR operations across the employee lifecycle including onboarding, documentation, payroll, and compliance.
  • Designed MIS dashboards and attrition reports for leadership.
  • Supported process improvement initiatives such as automated HR policy chatbot implementation.

HR Executive

Source Pundit Info System Pvt Ltd
01.2013 - 02.2015
  • Managed recruitment lifecycle including sourcing, interviews, onboarding, and documentation.
  • Conducted employee engagement activities and maintained attendance/payroll support.

Education

MBA - Human Resource Management

Guru Nanak Dev University
06-2013

B.Sc. - Economics

Guru Nanak Dev University
06-2010

Skills

  • Employee Relations & Grievance Management
  • Workplace Investigations & Case Management
  • Investigation Reporting & Risk Analysis
  • HR Policies & Compliance (POSH, Employment Law)
  • Legal & Statutory Compliance
  • HR Advisory & Process Improvement
  • Performance Management (PIP, Appraisals, Coaching & Development)
  • Stakeholder & Leadership Collaboration

Certification

POSH Certified | 2023

Timeline

HR/ER – Process Manager

eClerx Services Ltd
08.2022 - 01.2025

Sr. HR Manager

Manras Technologies Pvt Ltd
06.2020 - 07.2022

Senior HR Consultant (HRSS)

Genpact India
08.2015 - 10.2018

HR Executive

Source Pundit Info System Pvt Ltd
01.2013 - 02.2015

MBA - Human Resource Management

Guru Nanak Dev University

B.Sc. - Economics

Guru Nanak Dev University

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Sunakshi Rana