SUPRIYA SALUNKHE
GHANSOLI NAVI MUMBAI
Summary
Dynamic Zonal Manager with a proven track record at AOV INTERNATIONAL LLP, excelling in data analysis and customer relationship management. Adept at driving operational efficiency and fostering high-performing teams, I leverage strategic planning and problem-solving skills to enhance processes and exceed objectives. Committed to delivering exceptional results in fast-paced environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Zonal Manager
AOV INTERNATIONAL LLP
VASHI NAVI MUMBAI
02.2022 - Current
- Analyzed data from multiple sources in order to develop reports for stakeholders.
- Evaluated existing systems against customer needs to determine best fit solution or modifications needed.
- Maintained up-to-date knowledge on industry trends in order to recommend new technologies that could improve current processes.
- Analyzed data systems and presented weekly reports to management.
- Monitored equipment function to verify conformance with specifications.
Zonal Manager
FABER SINDOORI MANAGEMENT SERVICES
BELAPUR NAVI MUMBAI
11.2016 - 02.2022
- Monitored daily sales reports from stores within the zone to identify trends or irregularities that need attention.
- Resolved escalated customer complaints quickly and efficiently.
- Established strong relationships with key customers to understand their needs better.
- Resolved customer complaints quickly and efficiently by liaising with relevant departments.
- Performed regular store visits to ensure compliance with company standards, policies and procedures.
- Organized monthly team meetings to review progress against set objectives.
- Created and managed budgets, monitored expenses and ensured cost-effectiveness of operations.
- Analyzed customer feedback to identify opportunities for product optimization.
- Built and maintained high performing teams by identifying top talent and focusing on growth and development while coaching and mentoring.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Recruited and trained new employees to meet job requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assigned work and monitored performance of project personnel.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Education
Master of Engineering -
CUMMINS COLLEGE OF ENGG
PUNE MAHARASHTRA05-2013
Bachelor of Engineering -
WATUMALL INSTITITUTE OF ENGG & TECHNOLOGY
MUMBAI MAHARASHTRA05-2008
High School Diploma -
RURAL POLYTECHNIC FOR WOMEN
LONI MAHARASHTRA05-2005
Skills
- Data analysis
- Reporting tools
- Customer relationship management
- Budget management
- Sales monitoring
- Employee training
- Team building
- Regulatory compliance
- Strategic planning
- Operations management
- Budget adherence
- Staff development
- Schedule management
- Staff training
- Self motivation
- Multitasking Abilities
- Managing operations and efficiency
- Documentation and reporting
- Customer relations
- Customer service
- Reporting and documenting
- Performance evaluations
- Excellent communication
- Work Planning and Prioritization
- Time management
- Performance management
- Teamwork and collaboration
- Decision-making
- Problem resolution
- Emergency response
- Problem-solving
Affiliations
- National workshop attended on 'Application of MATLAB in Process Control' in PREC, Loni
- Paper presented on 'Characteristics of the Sparks for Electro Surgery' in the national conference on instrumentation and control at PREC, Loni
- Paper presented on 'Hybrid Image Segmentation' at the national conference on Biotechnology Advances, SSBT College of Engineering, Bhambori, Jalgaon
- Paper presented on 'Fusion of PET CT images using wavelet transform' in the International Conference on Emerging Trends in Engineering, J, J, Mugdum College of Engineering, Jaysingpur
- Paper published on 'Fusion of PET CT images using wavelet transform,' J, J, Mugdum College of Engineering, Jaysingpur
- ISTE-approved short-term training program attended on upcoming trends in biomedical engineering, WICET, Worli
- ICT-based teaching methodology STTP attended in YTIET, Bhivpuri road
- One-day workshop attended in 'New Trends in Biomedical Research,' IT Pune
Languages
Marathi
First Language
English
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2
Accomplishments
- Awarded as top performer at the annual meet at Faber Sindoori for saving 60% cost for the business by providing the correct analysis in terms of budget and estimations
- Secured third position in the final year of medical electronics
- Completed one week of training at Sanjeevani Hospital and Research Centre
- Completed one month of training at Advanced Training Institute for Electronics and Process Instrumentation, Hyderabad
References
References available upon request.
Timeline
Zonal Manager
AOV INTERNATIONAL LLP
02.2022 - Current
Zonal Manager
FABER SINDOORI MANAGEMENT SERVICES
11.2016 - 02.2022
Master of Engineering -
CUMMINS COLLEGE OF ENGG
Bachelor of Engineering -
WATUMALL INSTITITUTE OF ENGG & TECHNOLOGY
High School Diploma -
RURAL POLYTECHNIC FOR WOMEN
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