Supriyo Saha

Spearheaded business operations across East India, leading sales, implementation, and support teams to enhance market penetration and customer retention.

Oversaw end-to-end business performance with full P&L accountability and pipeline management.

Drove go-to-market strategies and product positioning through national and regional campaigns to increase adaptability.

Built and nurtured strategic relationships with school leadership and institutions to expand brand presence and secure long-term partnerships.

• Directed cross-functional teams to create innovative solutions for complex business challenges.
• Ensured compliance with applicable laws and regulations within assigned region.
• Executed cost-reduction initiatives to enhance operational efficiency across the region.
• Coordinated regional sales activities to meet annual revenue targets effectively.
• Formulated strategic plans aimed at increasing market share in the region.

• Managed team of cross-functional representatives, offering performance feedback and coaching support.
• Collaborated with external stakeholders, including government agencies and industry organizations.
• Developed and executed regional business strategies to enhance customer satisfaction.
• Facilitated interdepartmental communication regarding regional activities and initiatives.

• Developed sales strategy based on research of consumer buying trends and market conditions
• Negotiated contracts with vendors, suppliers, and other business partners to maximize profitability.
• Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
• Established and maintained relationships with key clients and stakeholders.
• Resolved customer complaints regarding sales and service.

• Handled 2 Assistant Managers and a team of 20 associates.
• Evaluated current processes and developed solutions to improve overall efficiency.
• Identified areas of improvement within existing systems to increase productivity levels.
• Managed day-to-day operations including customer service, finance, human resources, IT, marketing, and sales teams.

• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
• Weekly regional top performer for 6 consecutive weeks, handled a team of 5, covering individual KRAs and being responsible for the team simultaneously.
• Provided administrative support to senior management personnel.
• Collaborated with marketing team members on promotional campaigns for new products or services.

• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
• Worked directly on closing and onboarding customers, building relationships in the process
• Updated operational methods and oversaw accounting procedures for improved efficiency.