Surabhi Tripathi
Product Manager
Bengaluru,KA
Summary
Experienced Product Manager with 8 years in IT, specializing in building and scaling technology-driven products across Tech, FinTech, and SaaS industries. Proven success in leading cross-functional teams from concept to launch, driving product strategy, roadmap execution, and data-driven decision-making. Skilled in aligning business goals with technology to deliver high-impact, customer-centric solutions that enhance efficiency, automation, and user experience.
Overview
8
8
years of professional experience
Work History
Product Manager
Paramount Software Solutions
01.2024 - Current
- Owned and executed the roadmap for transitioning from a monolithic architecture to micro-services, collaborating with engineering DevOps teams to improve system scalability, reducing downtime by 30%.
- Designed end-to-end product workflows and dependency maps, reducing technical debt and accelerating feature delivery by 20%.
- Led cross-functional collaboration with engineering, DevOps, and data teams to drive infrastructure scalability, reducing downtime by 30%.
- Spearheaded the OTIF (On-Time In-Full) Dashboard launch, improving delivery efficiency by 20%, increasing customer satisfaction.
- Implemented AI-powered Dynamic ETA predictions, reducing delivery delays by 25% and improving logistics efficiency.
Manager
Cashfree Payments
08.2022 - 11.2023
- Owned product lifecycle for an AI-driven Customer Identification KYC Automation system, reducing onboarding time to 2 hours.
- Designed High-Risk Merchant Identification System, boosting fraud detection rates by 20% and reducing fraudulent transactions.
- Led roadmap execution for automated risk scoring models, cutting compliance alert volumes by 50%, improving operational efficiency.
- Collaborated with compliance, data science, and engineering teams to improve merchant monitoring, enhancing transaction security.
Senior Product Analyst
IBM
08.2020 - 07.2022
- Defined and executed regulatory compliance dashboards, reducing false positives by 30%.
- Launched real-time risk monitoring tools, improving the accuracy of fraud detection by 15%.
- Improved data-driven risk models, increasing the accuracy of fraud detection by 15%.
- Led multi-stakeholder collaboration to align compliance initiatives with business growth objectives.
- Built automated compliance workflows, reducing audit time by 25%.
Product Analyst
Accenture
04.2017 - 08.2020
- Designed and deployed automated risk scoring models, improving fraud detection efficiency.
- Spearheaded workflow automation, reducing manual effort by 40% and accelerating issue resolution.
- Led data-driven decision-making initiatives, reducing risk anomalies by 30%.
- Facilitated stakeholder alignment meetings, enhancing collaboration between product, risk, & engineering teams.
Education
MBA - Business Administration
01.2015
Bachelor of Science - Computer Science & Mathematics
CSJM, Kanpur University
Kanpur12-2012
Skills
- Product Strategy
- Roadmap Planning
- Agile methodology
- User Research
- SQL
- A/B Testing
- Power BI
- KPI tracking
- Market research
- Microservices
- API Integrations
- System scalability
- Jira
- Confluence
- Figma
- Miro
- Microsoft Excel
- PowerPoint
- AML
- Risk scoring
Projects
* E-commerce Sales Analytics Dashboard - Built an interactive Power BI dashboard, enabling real-time insights into sales trends & revenue growth.
* Smart Weather Product Roadmap - Developed a Jira-based sprint framework, improving backlog prioritization and team efficiency.
Certifications Awards
- Product Management, XLRI - 2024
- Product Champion, Product Career Academy Hackathon - 2024
- PMP Plus, Agile Scrum, Lean Six Sigma - Simplilearn
- Business Excellence Award - IBM
- Performer of the Year and Business Excellence Award - Accenture
Timeline
Product Manager
Paramount Software Solutions
01.2024 - Current
Manager
Cashfree Payments
08.2022 - 11.2023
Senior Product Analyst
IBM
08.2020 - 07.2022
Product Analyst
Accenture
04.2017 - 08.2020
MBA - Business Administration
Bachelor of Science - Computer Science & Mathematics
CSJM, Kanpur University
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