Summary
Overview
Work History
Education
Skills
Projects
Certifications Awards
Timeline
Generic

Surabhi Tripathi

Product Manager
Bengaluru,KA

Summary

Experienced Product Manager with 8 years in IT, specializing in building and scaling technology-driven products across Tech, FinTech, and SaaS industries. Proven success in leading cross-functional teams from concept to launch, driving product strategy, roadmap execution, and data-driven decision-making. Skilled in aligning business goals with technology to deliver high-impact, customer-centric solutions that enhance efficiency, automation, and user experience.

Overview

8
8
years of professional experience

Work History

Product Manager

Paramount Software Solutions
01.2024 - Current
  • Owned and executed the roadmap for transitioning from a monolithic architecture to micro-services, collaborating with engineering DevOps teams to improve system scalability, reducing downtime by 30%.
  • Designed end-to-end product workflows and dependency maps, reducing technical debt and accelerating feature delivery by 20%.
  • Led cross-functional collaboration with engineering, DevOps, and data teams to drive infrastructure scalability, reducing downtime by 30%.
  • Spearheaded the OTIF (On-Time In-Full) Dashboard launch, improving delivery efficiency by 20%, increasing customer satisfaction.
  • Implemented AI-powered Dynamic ETA predictions, reducing delivery delays by 25% and improving logistics efficiency.

Manager

Cashfree Payments
08.2022 - 11.2023
  • Owned product lifecycle for an AI-driven Customer Identification KYC Automation system, reducing onboarding time to 2 hours.
  • Designed High-Risk Merchant Identification System, boosting fraud detection rates by 20% and reducing fraudulent transactions.
  • Led roadmap execution for automated risk scoring models, cutting compliance alert volumes by 50%, improving operational efficiency.
  • Collaborated with compliance, data science, and engineering teams to improve merchant monitoring, enhancing transaction security.

Senior Product Analyst

IBM
08.2020 - 07.2022
  • Defined and executed regulatory compliance dashboards, reducing false positives by 30%.
  • Launched real-time risk monitoring tools, improving the accuracy of fraud detection by 15%.
  • Improved data-driven risk models, increasing the accuracy of fraud detection by 15%.
  • Led multi-stakeholder collaboration to align compliance initiatives with business growth objectives.
  • Built automated compliance workflows, reducing audit time by 25%.

Product Analyst

Accenture
04.2017 - 08.2020
  • Designed and deployed automated risk scoring models, improving fraud detection efficiency.
  • Spearheaded workflow automation, reducing manual effort by 40% and accelerating issue resolution.
  • Led data-driven decision-making initiatives, reducing risk anomalies by 30%.
  • Facilitated stakeholder alignment meetings, enhancing collaboration between product, risk, & engineering teams.

Education

MBA - Business Administration

01.2015

Bachelor of Science - Computer Science & Mathematics

CSJM, Kanpur University
Kanpur
12-2012

Skills

  • Product Strategy
  • Roadmap Planning
  • Agile methodology
  • User Research
  • SQL
  • A/B Testing
  • Power BI
  • KPI tracking
  • Market research
  • Microservices
  • API Integrations
  • System scalability
  • Jira
  • Confluence
  • Figma
  • Miro
  • Microsoft Excel
  • PowerPoint
  • AML
  • Risk scoring

Projects

* E-commerce Sales Analytics Dashboard - Built an interactive Power BI dashboard, enabling real-time insights into sales trends & revenue growth. 

* Smart Weather Product Roadmap - Developed a Jira-based sprint framework, improving backlog prioritization and team efficiency.

Certifications Awards

  • Product Management, XLRI - 2024
  • Product Champion, Product Career Academy Hackathon - 2024
  • PMP Plus, Agile Scrum, Lean Six Sigma - Simplilearn
  • Business Excellence Award - IBM
  • Performer of the Year and Business Excellence Award - Accenture

Timeline

Product Manager

Paramount Software Solutions
01.2024 - Current

Manager

Cashfree Payments
08.2022 - 11.2023

Senior Product Analyst

IBM
08.2020 - 07.2022

Product Analyst

Accenture
04.2017 - 08.2020

MBA - Business Administration

Bachelor of Science - Computer Science & Mathematics

CSJM, Kanpur University

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Surabhi TripathiProduct Manager