Sushmita Kumari
Bengaluru
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
7
7
years of professional experience
Work History
Deputy Manager
IDFC First Bank
Bengaluru
01.2024 - Current
- Developed relationships with customers to increase sales of bank services.
- Provided advice and guidance on financial matters including investments and savings plans.
- Assisted customers with opening new accounts, answering inquiries, and processing transactions.
- Provided customer service by responding to emails and phone calls in a timely manner.
- Maintained an up-to-date knowledge of bank products, services, policies, and procedures.
Relationship Manager
Suvision Holdings Pvt Limt.
Bengaluru
12.2020 - 07.2023
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
Business Associate
Altruist Technologies Pvt Limt. (For Yes Bank)
New Delhi
08.2019 - 10.2020
- Developed and implemented strategies for increasing credit card sales volume.
- Analyzed current market trends to identify potential new business opportunities.
BPO
Paytm
New Delhi
03.2018 - 02.2019
- Reviewed customer documents and information to ensure compliance with KYC regulations.
- Verified customer identity using public records, financial databases, and other resources.
- Analyzed customer data to identify suspicious activity or potential money laundering schemes.
Education
Bachelor of Arts - Political Science
B.N Mandal University Madhepura
Bihar04-2019
High School Diploma -
BSES Patna
Patna04-2015
Skills
- Performance Management
- Account Management
- Sales Tracking
- Loan Processing
- Portfolio Management
- New Account Setup
- Customer Service
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Deputy Manager
IDFC First Bank
01.2024 - Current
Relationship Manager
Suvision Holdings Pvt Limt.
12.2020 - 07.2023
Business Associate
Altruist Technologies Pvt Limt. (For Yes Bank)
08.2019 - 10.2020
BPO
Paytm
03.2018 - 02.2019
Bachelor of Arts - Political Science
B.N Mandal University Madhepura
High School Diploma -
BSES Patna
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