Swarnali Ganguly
Kolkata
Summary
Result oriented, hardworking, adaptable, sincere and eager to learn focused on making impactful contribution to my organization through acquired skills and consistently achieve assigned targets for mutual growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Associate Analyst
ICRA Analytics Limited
Kolkata
09.2021 - Current
- Working as a Senior Associate Analyst in Corporate Finance Group adhering to US GAAP and IFRS Accounting support and analysis
- Analyzing and spreading the financial statements in Moody’s Risk Analyst (MRA) / Creditlens / client customized templates
- Performing standard/non- standard accounting computations
- Ensuring delivery of timely and error free output
- Maintaining logs and reports as per project specifications
- Making routine decisions as per project requirements
- Extending work hours based on Business requirements to meet the deliverables.
- Preparing Annual/quarterly financials to be ready for use for the purpose of credit rating.
- Maintained positive working relationship with fellow staff and management.
- Encouraged and improved cross-department internal communication.
Assistant Manager
HDFC Bank Limited
Kolkata
08.2019 - 09.2021
- Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT
- Cash balancing and bundling
- Processing of retail FX postings and prepaid card postings
- Issuance of DD/MC
- Execution of funds transfer/fd booking and closure and account closure
- Processing of salary uploads
- Retail FX transaction processing
- Customer service operations
- Cross selling of bank products such as CASA, FD, RD, Insurance, etc
- Analyze Client data, documentation, and negative news in order to determine the KYC.
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Established processes for monitoring customer satisfaction levels.
Education
HSC -
JULIEN DAY SCHOOL
05.2013
SSC -
JULIEN DAY SCHOOL
05.2011
MBA (FINANCE) -
INSTITUTE OF ENGINEERING AND MANAGEMENT
KOLKATAB.COM (HONS.) -
UNIVERSITY OF CALCUTTA
KOLKATASkills
- Customer service
- Team work
- Proficient in MS - Excel , Ms - Word , VBA ,Macros , Power Bi
Accomplishments
- Received an award For exemplary contribution to customer service in the month of November,2020
- Received special mention in IEM(MUN) for public speaking
Hobbies and Interests
- PAINTING
- READING
- TRAVELLING
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Certification
- IFRS
- MS - Excel
- Power Bi
Timeline
Senior Associate Analyst
ICRA Analytics Limited
09.2021 - Current
Assistant Manager
HDFC Bank Limited
08.2019 - 09.2021
HSC -
JULIEN DAY SCHOOL
SSC -
JULIEN DAY SCHOOL
MBA (FINANCE) -
INSTITUTE OF ENGINEERING AND MANAGEMENT
B.COM (HONS.) -
UNIVERSITY OF CALCUTTA
Similar Profiles
Deepanjan BhaduriDeepanjan Bhaduri
Assistant Manager and Team Lead at ICRA Analytics Limited (ICRA)Assistant Manager and Team Lead at ICRA Analytics Limited (ICRA)
Palash BanikPalash Banik
Deputy Manager and Team Lead at ICRA Analytics Limited (A Group ICRA Company)Deputy Manager and Team Lead at ICRA Analytics Limited (A Group ICRA Company)
RITUPARNA ADHIKARYRITUPARNA ADHIKARY
Lead Analyst at ICRA Analytics LimitedLead Analyst at ICRA Analytics Limited
Tapesh RamTapesh Ram
Deputy Manager at ICRA Analytics LimitedDeputy Manager at ICRA Analytics Limited
PARTHA SARATHI SARKARPARTHA SARATHI SARKAR
DevOps Module Lead at HappiestMinds TechnologiesDevOps Module Lead at HappiestMinds Technologies