Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Interests
Timeline
Generic
Swastika

Swastika

Product Manager
Bengaluru,Karnataka

Summary

Results-driven Product Manager with 8 years of extensive banking experience at Canara Bank and a current role at Jio Platforms Limited, specializing in operational strategy. Adept at managing projects, improving processes, and leading cross-functional teams to achieve business objectives. Strong technical background with a B.Tech and advanced business acumen from IIM Shillong. Known for completing tasks within timelines and fostering a collaborative work environment.

Overview

10
10
years of professional experience
8
8
years of post-secondary education
5
5
Certifications
3
3
Languages

Work History

Product Manager

Jio Platforms Limited
08.2023 - Current
  • Overseeing and developing operational strategies to optimize payment orchestration processes.
  • Leading AMC website building and content management.
  • Identifying and resolving operational challenges, enhancing efficiency and customer satisfaction.
  • Leading cross-functional teams to deliver high-quality products on time and within budget constraints
  • Implementing Agile methodologies for more efficient project management and team collaboration

Branch Manager

Canara Bank
05.2014 - 03.2022
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Complied with regulatory guidelines and requirements.
  • Monitored market trends to identify new business opportunities and capitalize on potential growth areas within community or region served.
  • Managed banking operations across urban, semi-urban, and rural locations, delivering exceptional customer service.
  • Received prize from MD of Bank for achieving 142% of target for recovery of non-performing asset loans among 42 branches of Jharkhand in Jan 2020.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within local community.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Drove cross-selling efforts by collaborating with various departments within organization to maximize revenues from existing clients.

Education

MBA - Business Administration And Management

Indian Institute of Management
Shillong, India
04.2022 - 04.2023

Bachelor of Technology - Electrical And Electronics Engineering

SHIATS
Prayagraj, India
07.2007 - 06.2011

Higher Secondary - Science

SSJSN COLLEGE
Garhwa
06.2004 - 05.2006

Senior Secondary - Eng., Hindi, Science, Social Science, Mathematics

CAMBRIDGE SCHOOL TATISILWAI
Ranchi, India
04.2003 - 05.2004

Skills

  • Product Management

  • Competitive Analysis

  • Financial Solutions

  • Process Improvement

  • Customer Service

  • Team Leadership

  • Operational Strategy

  • Product Management

Accomplishments

  • Gold Medalist in B.Tech
  • Successfully managed and optimized banking operations across diverse locations.
  • Played a pivotal role in enhancing operational efficiency at JioOnePay.

Additional Information

Developed a comprehensive investment AMC website.

Certification

Fintech Laws and Policy

Interests

Sports and Fitness Enthusiast

Passionate about timely task completion

Classical Music

Travelling

Timeline

Fintech Laws and Policy

03-2024

Future of Payment Technologies

03-2024

Agile Meets Design Thinking

09-2023

Digital Product Management: Modern Fundamentals

09-2023

Product Management Essentials

09-2023

Product Manager

Jio Platforms Limited
08.2023 - Current

MBA - Business Administration And Management

Indian Institute of Management
04.2022 - 04.2023

Branch Manager

Canara Bank
05.2014 - 03.2022

Bachelor of Technology - Electrical And Electronics Engineering

SHIATS
07.2007 - 06.2011

Higher Secondary - Science

SSJSN COLLEGE
06.2004 - 05.2006

Senior Secondary - Eng., Hindi, Science, Social Science, Mathematics

CAMBRIDGE SCHOOL TATISILWAI
04.2003 - 05.2004

Similar Profiles

CREATE PROFILE
Swastika Product Manager