Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer

Swati Singh

Gorakhpur,Uttar Pradesh

Summary

A sales and marketing professional with over 5 years of experience in B2B and B2C sales which includes lead generation, client relationship management ,contact discovery, achieving sale targets ,generating demand ,creating sales funnel and market research.

Overview

5
5
years of professional experience
2
2
years of post-secondary education

Work History

Senior Lead Generation Executive

Iresearch services ltd
pune, Maharashtra
02.2020 - Current

Senior Demand Generation Associate/Quality Analyst

XDBS pvt
Pune, Maharashtra
05.2018 - 02.2020
  • Responsible for generating high quality leads each day to meet the required target given
  • 2-Effectively perform outbound calls to target prospects in defined geographies
  • 3-Market Research/contact discovery through professional networking and other professional websites.
  • Auditing calls and conducting regular feedback sessions for agents .
  • Generating daily,weekly and monthly quality reports.
  • Providing training to agents on quality parameters,KRA's.

Senior Relationship Manager

ICICI securities Ltd
pune, Maharashtra
12.2016 - 05.2018
  • 1- Approached potential customers to establish relationships through cold calls
  • 2- understand customer needs and develop plans to address
  • 3- Build positive relationships with customers
  • 4- Resolved customer complaints quickly and effectively
  • 5-Handled portfolio of HNI clients
  • 6-Sold across 10 financial products to potential customers on monthly wise
  • 7- Aim to preserve customers and renew contracts like opening of new account of their family members in ICICI with worth of 1 lakh.


Education

Master of Business Administration - Marketing

MIT SCHOOL oF TELECOM MANAGEMENT
07.2014 - 07.2016

Skills

Lead Nuturing

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Timeline

Senior Lead Generation Executive

Iresearch services ltd
02.2020 - Current

Senior Demand Generation Associate/Quality Analyst

XDBS pvt
05.2018 - 02.2020

Senior Relationship Manager

ICICI securities Ltd
12.2016 - 05.2018

Master of Business Administration - Marketing

MIT SCHOOL oF TELECOM MANAGEMENT
07.2014 - 07.2016

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Swati Singh