Swati Singh
Gorakhpur,Uttar Pradesh
Summary
A sales and marketing professional with over 5 years of experience in B2B and B2C sales which includes lead generation, client relationship management ,contact discovery, achieving sale targets ,generating demand ,creating sales funnel and market research.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Senior Lead Generation Executive
Iresearch services ltd
pune, Maharashtra
02.2020 - Current
Senior Demand Generation Associate/Quality Analyst
XDBS pvt
Pune, Maharashtra
05.2018 - 02.2020
- Responsible for generating high quality leads each day to meet the required target given
- 2-Effectively perform outbound calls to target prospects in defined geographies
- 3-Market Research/contact discovery through professional networking and other professional websites.
- Auditing calls and conducting regular feedback sessions for agents .
- Generating daily,weekly and monthly quality reports.
- Providing training to agents on quality parameters,KRA's.
Senior Relationship Manager
ICICI securities Ltd
pune, Maharashtra
12.2016 - 05.2018
- 1- Approached potential customers to establish relationships through cold calls
- 2- understand customer needs and develop plans to address
- 3- Build positive relationships with customers
- 4- Resolved customer complaints quickly and effectively
- 5-Handled portfolio of HNI clients
- 6-Sold across 10 financial products to potential customers on monthly wise
- 7- Aim to preserve customers and renew contracts like opening of new account of their family members in ICICI with worth of 1 lakh.
Education
Master of Business Administration - Marketing
MIT SCHOOL oF TELECOM MANAGEMENT
07.2014 - 07.2016
Skills
Lead Nuturing
Timeline
Senior Lead Generation Executive
Iresearch services ltd
02.2020 - Current
Senior Demand Generation Associate/Quality Analyst
XDBS pvt
05.2018 - 02.2020
Senior Relationship Manager
ICICI securities Ltd
12.2016 - 05.2018
Master of Business Administration - Marketing
MIT SCHOOL oF TELECOM MANAGEMENT
07.2014 - 07.2016