SYED ABDUL BASHEER AHMED
Bengaluru
Summary
Dynamic Senior Inside Sales Executive with proven success at 98thpercentile, driving a 30% increase in average ticket size through strategic negotiation and relationship building. Adept in CRM proficiency and team management, I excel in achieving sales targets while fostering customer satisfaction and loyalty.
Overview
5
5
years of professional experience
Work History
Senior Inside Sales Executive
98thpercentile
Hyderabad
12.2024 - 05.2025
- Managed a team of inside sales representatives to ensure that monthly goals were achieved.
- Negotiated pricing contracts with customers while maintaining profitability margins.
- Maintained accurate records of all sales activities using CRM software tools.
- Maintained customer relationships by providing product information, quotes and technical support.
- Provided timely follow-up with prospects via email or phone calls.
- Provided training on product knowledge, negotiation techniques, sales processes and customer service skills.
- Performed cold calling activities to generate qualified leads.
Senior Inside Sales Manager
KGN Tours and Transportation
01.2023 - 01.2024
- Develop and implement strategies to increase sales that resulted in a 25% increase in customer base
- Negotiated and closed high-value ticket size with potential clients resulting in a 30% increase in average ticket size and a 15% increase in overall sales revenue
- Creating and maintaining relationships with existing and potential customers, building strong relationships with clients to ensure repeat business
- Analyze customer data to identify trends and opportunities
- Kept detailed records of all customers interactions and transactions using CRM software
- Consistently met performance metrics such as call volume, talk time, daily revenue contribution to overall success of the sales team
- Updated accounts and maintained long-term relationships with clients.
- Liaised with clients via email and phone to identify and address needs.
Senior Investment Manager
Edureka
01.2023 - 12.2023
- Building strong pipeline with customers via cold calling
- Understanding the customers requirements and queries to assist better
- Following up with the prospects and closing the deal on site
- Explored various investment opportunities for customer satisfaction
- Target oriented. Overachieved the monthly and weekly sales target set by the management.
Business Development Associate
Square Yards
01.2020 - 01.2023
- My job profile was to take care of ticketing, E-way bills.
- Maintaining end to end records of transactions and transportation for a profitable business.
- Discovered and started travel and tours packages for family & friends in the North Karnataka.
- Built strong relation with clients and managing their profile with customer service skills to deliver high-quality service and execute their adventure plans, and for future reference and business growth.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
Education
BCOM -
Chhatrapati Shahu Ji Maharaj College
Kanpur01.2020
Puc - Commerce
Chhatrapatri Shahu Ji Maharaj college
Kanpur01.2018
SSLC -
Little Flower English Medium Convent School
Hospet01.2015
Skills
- Positive attitude
- Sales forecasting
- Team management
- Performance metrics
- Upselling and cross-selling
- Sales pipeline management
- Competitor analysis
- Sales techniques
- Adaptability and flexibility
- Problem solving
- Active listening
- Sales strategies
- Prospecting
- Account management
- Objection handling
- CRM proficiency
- Closing techniques
- Leadership skills
- Customer satisfaction
- Communication skills
- Decision making
- Customer service excellence
- Quick learner
- Collaboration skills
- Adaptability skills
- Organizational abilities
Accomplishments
- Sales champion (Edureka!)
- Emerging star (Edureka!)
- Overachiever (Square Yards)
Timeline
Senior Inside Sales Executive
98thpercentile
12.2024 - 05.2025
Senior Inside Sales Manager
KGN Tours and Transportation
01.2023 - 01.2024
Senior Investment Manager
Edureka
01.2023 - 12.2023
Business Development Associate
Square Yards
01.2020 - 01.2023
BCOM -
Chhatrapati Shahu Ji Maharaj College
Puc - Commerce
Chhatrapatri Shahu Ji Maharaj college
SSLC -
Little Flower English Medium Convent School
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